Novika Fuzi Fauziah

• Maintain Director’s agenda and calendars, set up meetings arrange and assist in planning appointments, board meetings, conferences etc. and provide reminders.
• Organise meetings and ensure that Director is well prepared for those meetings, preparing agendas, pre-meeting briefings, meeting papers, and all meeting accommodation.
• Monitoring and evaluating all documents, briefing papers, reports and presentations for the Director.
• Handle confidential documents ensuring they remain secure.
• Maintain Director’s office systems, including data management and filing.
• Develop and carry out an efficient documentation and filing system
• Act as the point of contact among executives, employees, clients and other external partners.
• Responded to emails, letters and other correspondence to facilitate communication and enhance business processes.
• Handle and prioritize all outgoing or incoming correspondence (e-mail, letters, packages etc.)
• Receive and screen phone calls and redirect them when appropriate.
• Manage information flow in a timely and accurate manner
• Manage Director’s travel arrangements (including visas/accommodation).
• Prepare invoices or financial statements and provide assistance in bookkeeping.

· Handle requests and queries appropriately

• Responded to emails and other correspondence to facilitate communication and enhance business processes.
• Handled scheduling for Director's's calendar and prepared meeting agenda and materials.
• Organized and updated schedules for Director.
• Documented and distributed meeting notes to identify, analyze and improve workflows.
• Updated spreadsheets and created presentations to support Director and boost team productivity.
• Answered high volume of phone calls and email inquiries.
• Upheld strict timetables by maintaining accurate, balanced calendars.