NUR REGALIA

As a Key Account Manager,

• I successfully led the onboarding of new shippers and ensured seamless alignment with internal teams—covering shipper profiles, financial processes, and projected monthly volumes.
• I consistently managed Delivery Orders (DO), Gross Merchandise Value (GMV), and fulfillment performance, while preparing comprehensive monthly reports to track progress.
• My role also included conducting regular meetings with shippers, following up on Proof of Delivery (POD) returns, overseeing invoicing, and ensuring booking acceptances within two hours for both Jakarta and Surabaya operations.
• Built and maintained strong client relationships to drive business growth. Strengthened client relationships through regular communication and effective problemsolving.
• Additionally, I actively participated in monthly customer reviews to strengthen collaboration and drive continuous improvement initiatives.
• Coordinated closely with the Operations team to ensure all requirements were met and KPIs consistently achieved

In my role as Strategic Sourcing,

I guided new projects from the ground up—sourcing and negotiating with vendors, maintaining competitive rates, and monitoring performance. I also oversaw the full onboarding process, from legal documentation and system submission to platform training, ensuring every pilot project launched seamlessly.

• Ensured supplier KPIs aligned with shipment requirements and customer expectations.
• Collaborated with execution teams to conduct monthly supplier performance reviews and follow-up action plans.
• Led onboarding process for new vendors, covering compliance, KPIs, and operational procedures.
• Guided execution and customer service teams in creating tiered vendor structures across Indonesia based on capacity, service quality, and cost.
• Resolved key vendor issues, including rates, capacity, and performance gaps
• Negotiated favorable contracts with suppliers, resulting in cost savings for the company without sacrificing quality.
• Managed a diverse portfolio of vendors, ensuring timely delivery of products and services to clients.
• Boosted sales figures by identifying and capitalizing on emerging market trends.

• Managed procurement operations for Indonesia and the Philippines, including vendor selection, supplier relations, and negotiations.
• Utilized Ariba, Procurement Platform, E-Auctions, and E-Contract systems to optimize procurement processes.
• Supported sales teams with spot procurement, enabling timely quotations across regions.
• Spent 5 months in Manila as Procurement Support, securing trucking/trailer capacity and managing vendors for both countries.
• Designed supplier tiering structures based on capacity, service quality, and performance.
• Organized competitive bidding for trucking and customs house brokers via E-Auctions (Damco Indonesia & Philippines).
• Assisted legal team with vendor contracts in E-Contract system, developing basic legal knowledge.
• Provided purchase information to support budget planning, expenditures and financial commitments.
• Facilitated timely delivery of goods by closely monitoring orders and addressing any delays or discrepancies promptly.
• Prepared detailed purchase requisitions and documentation for approval by senior management, expediting the procurement process while maintaining transparency throughout all stages of decisionmaking.

• Maintained and analyzed buying rates to provide competitive selling rates.
• Collaborated with commercial team to design pricing strategies that supported upselling growth.
• Strengthened logical thinking and market price analysis to deliver cost-effective solutions.
• Identified opportunities for market expansion and developed tiered transportation choices per area.
• Sourced vendors, built relationships, and negotiated prices.
• Achieved cost savings by negotiating contracts and pricing with suppliers.
• Coordinated paperwork, updated spreadsheets, and maintained permanent records.

• Completed 8-month traineeship at Damco Indonesia with cross-functional exposure across all departments, including warehouse operations.
• Gained comprehensive understanding of end-to-end logistics processes.
• Strengthened communication, teamwork, and problem-solving skills in a fast-paced environment.
• Delivered final project presentation on Business Contingency Plans.
• Improved management skills by participating in rigorous training programs and workshops.
• Assisted supervisors in setting clear goals, establishing priorities, and monitoring progress to ensure successful completion of tasks.