Nurgianto
Administration
Tangerang
Summary
Able to work in a fast-paced environment. Ability both to communicate orally and in writing with exceptional attention to detail. Organized and creative. Enthusiastic and maximum to start work and always. Trying to contribute as best as possible to the team.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
Work History
Administration
PT. MITRACOMM EKASARANA
Jakarta, JK
12.2023 - 02.2024
- Sourcing candidates from media job portals and others
- Process qualified candidates for next stages.
- Assist ER (Employee Recruitment) team to
prepare Specific Time Work Agreement documents, input new employee data, take out resigned employees.
and other administrationsCarry out candidate document check process and filling process documents that are already in accordance.
Social Media Staff (Halo BCA)
PT. MITRACOMM EKASARANA & PT. VADS INDONESIA
08.2017 - 09.2023
- Handling complaints/answering customer questions through BCA Social Media services.
- Managed over 70 customer call per day via inbound call and over 80 customer per day via email.
- Make reports related to customer complaints
- Follow up emails from branch offices, BCA internally and send customer complaints through e-Channel facility.
- Follow up on documents sent by customers and branch offices.
- Maintain quantity and quality (performance)
TELEMARKETING
PT. ASURANSI CIGNA INDONESIA
Jakarta, JK
08.2016 - 05.2017
- Handled inbound sales inquiries and outbound telemarketing calls.
- Managed outreach program telemarketing, social media and direct mail campaigns.
- Participated in telemarketing and other banking center calling and marketing initiatives.
- Generated new business through effective prospecting, telemarketing, territory planning and relationship building.
Education
Bachelor Degrees - Finance Management
Institute Business And Multimedia ASMI
Jakarta 03.2012 - 02.2016
Skills
Administrative Support
undefinedTimeline
Administration
PT. MITRACOMM EKASARANA
12.2023 - 02.2024
Social Media Staff (Halo BCA)
PT. MITRACOMM EKASARANA & PT. VADS INDONESIA
08.2017 - 09.2023
TELEMARKETING
PT. ASURANSI CIGNA INDONESIA
08.2016 - 05.2017
Bachelor Degrees - Finance Management
Institute Business And Multimedia ASMI
03.2012 - 02.2016
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