NURMAN SYAIFUDIN
Jakarta
Summary
As a highly motivated professional, I am dedicated to hard work and possess the ability to adapt seamlessly to new environments. My exceptional communication skills and eagerness to learn are complemented by my proficiency in computer literacy. As an ANZIIF Associate and holder of the AAAIK designation, I bring a wealth of expertise and a commitment to excellence in every task.
Overview
30
30
years of professional experience
2
2
Certifications
1
1
Language
Work History
Operation Support on Production
PT. ASURANSI AXA INDONESIA
05.2023 - 05.2024
- Responsible for analyzing error and troubleshoot report on CHISS/Care Health System, maintain reporting on production
Business Analyst
PT. ASURANSI AXA INDONESIA
11.2022 - 04.2023
- Responsible for analyzing and reviewing new development for core system from G400/AS400 for Health to CHISS/Care Health System, enhance and support new features from new core system, support developer to analyze data and prepare data migration from old system to new system, support data verification up to go-live new system
Operation Manager
PT. FUSE NANO TEKNO
11.2019 - 09.2020
- Responsible for checking and reviewing data through application before submitted, maintaining company SLA, documents delivery, review T/C for new insurance binding agreement setup in the application for insurance company(ies), innovate or enhance system for process improvement related in operational
Business Analyst
PT. ASURANSI AXA INDONESIA
12.2018 - 08.2019
- Review existing Business Process, produce report and documentation on user requirement, propose new process with automation
- Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
- Streamlined project management with effective communication and collaboration across cross-functional teams.
- Performed gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement.
Operation Assistant Manager
PT. ASURANSI AXA INDONESIA
03.2005 - 11.2018
- Responsible for checking and reviewing policy data before release into policy system, maintaining company SLA from process up until documents delivered, innovate or enhance system for process improvement related to policy processing activities (Robotic and automation), prepare and produced reporting, monthly or daily process production
Marketing Support
PT. ASURANSI AXA INDONESIA
03.1998 - 03.2005
- Responsible for maintaining accounts, dealing with Agents and Brokers
Management Trainee
PT. ASURANSI JASINDO
07.1994 - 03.1998
- Responsible to quotation register, renewal, new business input, production reports and other administration related to Marine Division activities
Education
Bachelor of Administration - Insurance And Risk Management
Sekolah Tinggi Manajemen Asuransi (STMA) Trisakti
04.2001 - 01.2007
Diploma - Insurance
Akademi Asuransi Trisakti (AKASTRI)
Jakarta, Indonesia 04.2001 -
Skills
- COMPUTER LITERATE
- MICROSOFT OFFICE
- MY SQL
Personal Information
- Date of Birth: 07/08/75
- Marital Status: Married with 4 Children
Certification
Australia New Zealand Insurance Institute Fellowship (ANZIIF) - Associate
Timeline
Ajun Ahli Asuransi Kerugian (AAAIK) - AMAI
10-2025
Operation Support on Production
PT. ASURANSI AXA INDONESIA
05.2023 - 05.2024
Business Analyst
PT. ASURANSI AXA INDONESIA
11.2022 - 04.2023
Operation Manager
PT. FUSE NANO TEKNO
11.2019 - 09.2020
Business Analyst
PT. ASURANSI AXA INDONESIA
12.2018 - 08.2019
Australia New Zealand Insurance Institute Fellowship (ANZIIF) - Associate
07-2008
Operation Assistant Manager
PT. ASURANSI AXA INDONESIA
03.2005 - 11.2018
Bachelor of Administration - Insurance And Risk Management
Sekolah Tinggi Manajemen Asuransi (STMA) Trisakti
04.2001 - 01.2007
Diploma - Insurance
Akademi Asuransi Trisakti (AKASTRI)
04.2001 -
Marketing Support
PT. ASURANSI AXA INDONESIA
03.1998 - 03.2005
Management Trainee
PT. ASURANSI JASINDO
07.1994 - 03.1998
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