Olivia Bailey

Health Care Assistant (HCA)

• Skilled at working independently and collaboratively in a team environment.
• Excellent communication skills, both verbal and written.
• Enhanced patient comfort by providing personal care services such as bathing, grooming, and toileting assistance, vital signs and monitoring,
• Promoted healthy lifestyle choices among patients through education on nutrition, exercise, and medication management.
• Administered medication under supervision, ensuring adherence to healthcare plans and contributing to patient recovery.
• Improved patient care delivery by contributing to development of patient care plans.
• Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.

• Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
• Managed inventory control, cash control, and store opening and closing procedures, payroll submissions and scheduling
• Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
• Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
• Had a Heart of Excellence and love to Come alongside my employees and do everything to the best of our abilities as a team

• Expedited product availability on the sales floor by swiftly transferring received merchandise to designated areas within the store.
• Supported warehouse efficiency by unloading trucks quickly and safely using appropriate material handling equipment.
• Assisted with training new team members on proper receiving techniques, ensuring consistent performance standards across the warehouse staff.
• Optimized storage space utilization by organizing received products according to size, weight, and category specifications.
• Inspected merchandise and sent damaged pieces for repair before shipment.
• Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.

• Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
• Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
• Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
• Prepared nutritious meals according to dietary restrictions, supporting clients'' overall health through balanced nutrition.