Olivia Crowley
Boise
Summary
Enthusiastic professional with hands-on experience in brand ambassadorship and hospitality. Known for strong interpersonal skills, and the ability to connect with diverse audiences in fast-paced environments. Proven success in product promotion, customer engagement, and increasing brand visibility through in-person events and activations. Adaptable, self-motivated, and eager to grow within a sales or marketing-focused role.
Overview
4
4
years of professional experience
Work History
Brand Ambassador
Long Drink
Boise
06.2025 - Current
- Engaged customers through product demonstrations and brand storytelling.
- Distributed promotional materials to enhance brand visibility and awareness.
- Assisted in organizing events and activities to promote brand initiatives.
- Monitored inventory levels and reported restocking needs to management.
- Developed knowledge of products to effectively answer customer inquiries.
- Promoted positive company image through superior customer service experiences.
- Conversed with customers to share information about products and services.
- Introduced sales, promotions and other brand initiatives to gain customer loyalty.
- Managed relationships with vendors involved in promotional activities.
- Maintained an up-to-date knowledge base on current industry developments.
- Increased sales and brand awareness through face-to-face marketing.
Bartender
Challenger Hospitality Group
Boise
09.2021 - 08.2025
- Developed good working relationships with fellow employees through effective communication.
- Greeted customers and provided excellent customer service.
- Resolved customer complaints in a professional manner.
- Trained new bartenders on drink preparation and upselling techniques.
- Effectively multitasked within fast-paced environment.
- Remained calm and poised during busy periods, promoting great customer service to guests.
Education
BBA - Marketing
Boise State University
Boise, ID05-2025
Skills
- Brand management
- Customer engagement
- Event planning
- Sales promotion
- Product marketing
- Team collaboration
Timeline
Brand Ambassador
Long Drink
06.2025 - Current
Bartender
Challenger Hospitality Group
09.2021 - 08.2025
BBA - Marketing
Boise State University
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