Summary
Overview
Work History
Education
Skills
Websites
Languages
Timeline
Generic
OLIVIA VALENCIA MATHILDA MATAKUPAN

OLIVIA VALENCIA MATHILDA MATAKUPAN

Cirebon, West Java,

Summary

Fresh graduate of D3 Hospitality from Telkom University with experience in F&B service, event coordination, and guest handling in a 5-star hotel environment. Fluent in English and Indonesian, detail-oriented, and customer-focused.

Overview

1
1
year of professional experience

Work History

Internship - F&B Service

Conrad Bali
Nusa Dua
06.2024 - 12.2024
  • Delivered food and beverage service in accordance with 5-star hotel standards.
  • Assisted with table set-up, order taking, and guest interaction.
  • Maintained cleanliness and service readiness during peak hours.
  • Handled guest requests professionally to ensure guest satisfaction.

Catholic Mentor

Telkom University
09.2023 - 06.2024
  • Provided one-on-one mentoring sessions to enhance student understanding of course material.
  • Monitored student progress and offered constructive feedback to improve performance.

Stage Manager - Choir Concert

Telkom University Choir
08.2023 - 08.2023
  • Coordinated rehearsal schedules for choir performances and events.
  • Supervised stage setup and equipment arrangement during rehearsals and shows.
  • Managed scheduling and communication for choir members, conductors, and technical team to maintain timeline adherence.

Education

D3 - Hospitality

Telkom University
Bandung, Indonesia
01-2025

Skills

  • Basic F&B Service Knowledge
  • Time Management
  • Problem Solving
  • Teamwork
  • Communication
  • Customer Service

Languages

  • Indonesian, Native
  • English, Fluent

Timeline

Internship - F&B Service

Conrad Bali
06.2024 - 12.2024

Catholic Mentor

Telkom University
09.2023 - 06.2024

Stage Manager - Choir Concert

Telkom University Choir
08.2023 - 08.2023

D3 - Hospitality

Telkom University
OLIVIA VALENCIA MATHILDA MATAKUPAN