Dynamic operations manager with extensive experience at Unilever Indonesia, leading cross-functional teams to enhance retail execution. Proven track record in driving significant improvements in store presence and perfect store metrics. Skilled in project management and team leadership, fostering productivity and operational excellence across diverse Accounts.
Responsible for the implementation of customer based program to bring added value to the customers. I am responsible to train, monitor, give insights, and provide solutions to our Sales team and make sure every one of them understands the program and able to execute it on the market.
Operations management
Retail services
Team leadership
Project management
Decision-making
Workforce management