Pahirah Ira

• Established internal audit procedures to validate and improve accuracy of financial reporting.
• Supported internal audit processes, providing documentation and clarification as needed for timely completion of audits.
• Strengthened internal audit processes, leading to improved regulatory compliance scores during inspections.

• Maximized performance by monitoring daily activities and mentoring team members.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Improved safety procedures to create safe working conditions for workers.
• Led cross-functional teams to achieve project goals, fostering collaboration and innovation.

• Monitored branch performance regularly against key indicators and implemented necessary corrections.
• Increased branch profitability by implementing cost-saving measures and streamlining operational processes.
• Evaluated employee performance regularly through appraisals and feedback sessions to facilitate continuous development of skills and knowledge base within the team.
• Reduced employee turnover by fostering a positive work environment and offering competitive compensation packages.
• Submitted loan applications to underwriter for verification and recommendation.

• Maintained friendly and professional customer interactions.
• Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
• Increased branch profitability by implementing cost-saving measures and streamlining operational processes.
• Evaluated employee performance regularly through appraisals and feedback sessions to facilitate continuous development of skills and knowledge base within the team.
• Collaborated with senior leadership on strategic planning initiatives to align branch objectives with corporate goals.

• Managed a successful sales team, consistently achieving and exceeding monthly sales targets.
• Expanded market share through effective prospecting, lead generation, and negotiation skills.
• Enhanced team performance by providing ongoing coaching, training, and mentoring to sales representatives.
• Helped team stay productive and focused on higher-value tasks to improve sales efficiency.
• Achieved consistent annual revenue growth by continuously monitoring performance metrics and adjusting strategies accordingly.

I. Achievement

- The best of Marketing in Retail Banking and get Umroh as Reward

- The best of Operational Functional Office

II. Strongest Self Point

• Adapted quickly to new situations, showcasing a commitment to continuous learning and responsiveness.
• Self-motivated, with a strong sense of personal responsibility.
• Skilled at working independently and collaboratively in a team environment.
• Managed time efficiently in order to complete all tasks within deadlines.
• Worked flexible hours across night, weekend, and holiday shifts.
• Paid attention to detail while completing assignments.
• Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.

• Enhanced customer satisfaction by efficiently appraising items and offering fair loan values.
• Maximized profits through careful pricing strategies based on market trends and customer demand.
• Managed daily operations for a successful pawn shop, overseeing staff and inventory control.

• Boosted sales through strategic marketing initiatives and targeted promotions.