Paige Siemers
Rexburg
Summary
Proven leader with expertise in conflict resolution and team management, honed at Yellow Stone Bearworld. Successfully navigated guest inquiries and ensured safety protocols, enhancing customer satisfaction. Demonstrated effective communication and problem-solving skills, coordinating seamless operations. Excelled in project management, driving team success and achieving a 100% attendance record at Village Cinema.
Overview
4
4
years of professional experience
Work History
Customer support lead
Yellow Stone Bearworld
Rexburg
04.2025 - 10.2025
- Managed guest inquiries and swiftly resolved issues to enhance visitor experience during peak hours.
- Resolved conflicts between individuals and staff to maintain a positive environment.
- Supervised daily operations and supported team members at wildlife park.
- Clean and organize common areas to ensure a welcoming environment for guests.
- Give informational tours of the space.
- Ensured safety of wild animals and public through active monitoring and intervention.
- Capture images of feeding sessions for educational and promotional use.
shift lead
village cinema
Boise
01.2022 - 09.2024
- Held several leadership positions, managing team of workers daily.
- Managed conflicts between floor staff and upper management to maintain smooth operations.
- Resolved employee grievances and fostered a safe, enjoyable working environment.
- Worked customer facing and creates enjoyable interactions for customers.
- Consistently maintained perfect attendance, ensuring coverage for the team.
- Maintained a schedule of 25-40 hours weekly alongside full-time school commitments.
- Solved issues due to technical difficulties.
- Successfully coordinated and excecated an evacuation of the building with no complications.
Education
communication, family studies
Brigham Young University Idaho
02.2026
high school diploma - AP sociology, public speaking
Mountain View Highschool
06.2024
Skills
- Conflict resolution
- Customer service
- Team leadership
- Project management
- Effective communication
- Informational presentation
- Safety protocols
- Time management
- Team management
- Problem solving
- Escalation handling
Extracurricular Activities
Cared for elderly and disabled people in the community weekly. Competed in volleyball and worked well in a team environment. Babysat younger siblings after school and helped with homework. Served others by providing rides to and from school for people in need. Engaged with dogs and provided care. Coached soccer with kids to give a place to play and work in a team.
Timeline
Customer support lead
Yellow Stone Bearworld
04.2025 - 10.2025
shift lead
village cinema
01.2022 - 09.2024
communication, family studies
Brigham Young University Idaho
high school diploma - AP sociology, public speaking
Mountain View Highschool