Paloma Carpenter
Moscow
Summary
Dynamic and dedicated with a strong background. Proven expertise in cash handling and conflict resolution, consistently enhancing guest experiences. Eager to leverage organizational skills and team collaboration to contribute effectively in fast-paced environments. Committed to fostering welcoming atmospheres and ensuring operational excellence.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Hostess
Anchor Bistro and Bar
Twin Falls
05.2024 - 03.2025
- Initiated employment at Anchor concurrent with position at Gold's during summer.
Emphasized responsibility and commitment to establishing a professional presence.
Pursued opportunities to gain practical experience and contribute effectively in both roles.
Demonstrated eagerness to learn and adapt within diverse work environments. - Provided menu information and answered guest inquiries knowledgeably.
- Assisted servers in delivering food and beverages promptly to tables.
- Collaborated with kitchen staff to communicate special requests accurately.
- Greeted guests warmly and guided them to their tables.
Front Desk Associate
Gold's Gym
Twin Falls
05.2024 - 08.2024
- Greeted members and guests with a friendly, welcoming attitude.
- Managed membership inquiries and resolved concerns efficiently.
- Processed new memberships and renewals using gym management software.
- Maintained cleanliness and organization of front desk area and lobby.
- Coordinated member communications through phone calls and emails effectively.
- Collaborated with team to ensure smooth daily operations at the gym.
- Answered phones to respond to customer inquiries and transferred calls to appropriate staff members.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Welcomed large volume of guests and improved overall customer service.
Barista and Cashier
Moxie Java
Twin Falls
07.2023 - 01.2024
- Executed order-taking and beverage preparation duties as a barista.
- Closed shifts independently three out of four times while managing cash register tasks.
- Engaged with customers to foster a welcoming atmosphere and build community connections.
- Collaborated with team members to ensure smooth daily operations during peak hours.
- Adapted quickly to frequent operational changes in a new business environment.
Hostess/Busser
Idaho Joes
Twin Falls
01.2023 - 03.2023
- Greeted and seated guests, ensuring a welcoming atmosphere.
- Collaborated with servers to coordinate timely meal service for guests.
- Maintained cleanliness and organization of the host stand area.
- Managed the waiting list, ensuring that all parties were seated in a timely manner.
Barista
THE HUMAN BEAN
Twin Falls
08.2022 - 11.2022
- Executed closing shifts by adhering to established protocols and health standards.
- Maintained cleanliness of workspace to ensure compliance with safety regulations.
- Provided exceptional customer service while processing orders until closing time.
- Collaborated effectively with team members to enhance operational efficiency.
Education
Business Economics
University Of Idaho
Moscow, ID05-2029
College in College Prep -
CSI
Twin Falls, ID05-2025
Junior High School Education -
Canyon Ridge High School
Twin Falls, ID05-2025
Skills
- Organizational Skills
- Customer service
- Cash handling
- Team collaboration
- Conflict resolution
- Communication skills
Certification
- CPR Certification, Current
- Driver's License, 05/01/22 to 07/01/26
Personal Information
Work Permit: Authorized to work in the US for any employer
Assessments
Social media, Proficient, 03/01/22, Knowledge of popular social media platforms, features, and functions
Timeline
Hostess
Anchor Bistro and Bar
05.2024 - 03.2025
Front Desk Associate
Gold's Gym
05.2024 - 08.2024
Barista and Cashier
Moxie Java
07.2023 - 01.2024
Hostess/Busser
Idaho Joes
01.2023 - 03.2023
Barista
THE HUMAN BEAN
08.2022 - 11.2022
Business Economics
University Of Idaho
College in College Prep -
CSI
Junior High School Education -
Canyon Ridge High School