Pandan Oktivani
Branch Manager
Jakarta,JK
Summary
Manager of Business Development and Sales bringing clear communication, document organization, and adaptable writing skills from marketing, administration, and public education. Translates mixed subject matter into messages that stay readable, accurate, and aligned to business goals. Well suited to building prospect conversations, keeping outreach organized, and supporting sales activity with polished follow-through.
Overview
8
8
years of professional experience
Work History
Branch Manager
Ruangguru
07.2026 - Current
- Developed strategic initiatives to increase market penetration and revenue growth.
- Implemented process improvements that streamlined workflows and reduced operational costs.
- Led branch operations to enhance service delivery and customer satisfaction.
- Managed team performance through coaching, mentoring, and regular feedback sessions.
- Monitored branch performance against key performance indicators and took corrective actions to ensure objectives were met.
Conten Writter/Content Creator
Hellymedia.com
09.2023 - 12.2023
- Developed evergreen articles to enhance website content and improve user engagement.
Logistic Administration
J&T Cargo x CV.IMM
02.2023 - 08.2023
- Streamlined shipping flow from CV. IMM to J&T Cargo.
- Executed shipping administration per established regulations.
- Compiled daily and monthly shipment reports from CV. IMM.
Staff Admin Support Franchise
PT. Sumber Alfaria Trijaya, Tbk.
09.2019 - 09.2022
- Coordinated divisional office stationery supplies and developed Alfamart franchise company flow with partners to ensure alignment and efficiency.
- Facilitated claim document processing and store requests in accordance with SOP to maximize compliance and accuracy.
- Managed work agreement documentation between Alfamart and franchise partners to ensure adherence to SOP and smooth operational flow.
Field Educaton Consultant
PT. Ruang Raya Indonesia
02.2019 - 09.2019
- Educated school children and the public about Ruangguru's educational resources.
- Promoted Ruangguru application to diverse community groups, increasing awareness and engagement.
- Developed strategic recommendations to enhance operational efficiency across various business units.
- Analyzed market trends and competitor strategies to inform business decisions and drive growth initiatives.
- Facilitated cross-functional workshops to align project goals with client expectations and deliverables.
Education
Bachelor's Degree in Social Sciences - Sociology
Universitas Negeri Jakarta
DKI Jakarta01-2017
Timeline
Branch Manager
Ruangguru
07.2026 - Current
Conten Writter/Content Creator
Hellymedia.com
09.2023 - 12.2023
Logistic Administration
J&T Cargo x CV.IMM
02.2023 - 08.2023
Staff Admin Support Franchise
PT. Sumber Alfaria Trijaya, Tbk.
09.2019 - 09.2022
Field Educaton Consultant
PT. Ruang Raya Indonesia
02.2019 - 09.2019
Bachelor's Degree in Social Sciences - Sociology
Universitas Negeri Jakarta