Traveling
Hi, I’m
Panji Febrianto
Sr. Sales Manager
Jakarta
Summary
Highly focused and detail-oriented Sr. Sales Manager with an exceptional record of client service and revenue generation. Able to manage multiple simultaneous projects with high efficiency and accuracy. Adept at working independently or managing a professional team
Overview
17
years of professional experience
Work History
PT. IFORTE SOLUSI INFOTEK
Sr. Sales Manager
07.2022 - Current
Job overview
- Managing sales targets, pipelines, and forecasting
- Develop sales strategies
- Leading and motivating sales teams
- Supporting deals, negotiations, and customer relationships
- Prepare reports on account status
- Assist with challenging client requests or issue escalations as needed
- Measure sales rep activity on a weekly/monthly basis to ensure that time management/goal achievement is attained
- Challenge to achieve YOY and QOQ positive net profit
- Works in collaboration across all functions to develop and implement new service lines and bundled solutions
PT. IFORTE SOLUSI INFOTEK
Sales Manager
11.2018 - 06.2022
Job overview
- Achieving growth and hitting sales targets by successfully managing the sales team
- Designing and implementing a strategic sales plan that expands company’s customer base and ensure it’s strong presence
- Managing, objectives setting, coaching and performance monitoring of sales representatives
PT. IFORTE SOLUSI INFOTEK
Account Manager
06.2014 - 10.2018
Job overview
- Serve as the lead point of contact for all customer account management matters
- Build and maintain strong, long-lasting client relationships
- Negotiate contracts and close agreements to maximize profits
- Ensure the timely and successful delivery of our solutions according to customer needs and
objectives - Clearly communicate the progress of monthly/quarterly initiatives to internal and external
stakeholders - Develop new business with existing clients or identify areas of improvement to meet sales
quotas - Prepare reports on account status
- Collaborate with sales team to identify and grow opportunities within territory or
Segmentation - Assist with challenging client requests or issue escalations as needed
Rekajasa Akses
Account Executive
01.2013 - 01.2014
Job overview
- Unearth new sales opportunities through networking and turn them into long term partnerships
- Finding a client to securing a deal
- Present products to prospective clients
- Provide professional after-sales support to enhance the customers’ dedication
- Remain in frequent contact with the clients in your responsibility to understand their needs
- Respond to complaints and resolve issues aiming to customer contentment and the preservation of the company’s reputation
- Negotiate agreements and keep records of sales and data
Biznet Networks
Direct Sales
01.2011 - 01.2013
Job overview
- Set up meetings with potential clients and listen to their wishes and concerns
- Going door to door without making appointments
- Prepare and deliver appropriate presentations on products/services
- Negotiate/close deals and handle complaints or objections
- Collaborate with team to achieve better results
Taxiku Group
Call Center
01.2009 - 01.2011
Job overview
- Manage large amounts of inbound and outbound calls in a timely manner
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Build sustainable relationships and engage customers
- Keep records of all conversations in our call center database in a comprehensible way
- Handling Complain Customer
Education
Indraprastra University
Bachelor from Information Technology
01.2016
University Overview
FTMIPA
Skills
Problem Solving
Interests
Achievements
Best of Sales and Best of Sales Manager iFORTE
Timeline
Sr. Sales Manager
PT. IFORTE SOLUSI INFOTEK
07.2022 - Current
Sales Manager
PT. IFORTE SOLUSI INFOTEK
11.2018 - 06.2022
Account Manager
PT. IFORTE SOLUSI INFOTEK
06.2014 - 10.2018
Account Executive
Rekajasa Akses
01.2013 - 01.2014
Direct Sales
Biznet Networks
01.2011 - 01.2013
Call Center
Taxiku Group
01.2009 - 01.2011
Indraprastra University
Bachelor from Information Technology