Parker Luff
Rathdrum
Summary
Dynamic Certified Pharmacy Technician with a proven track record at Walmart, excelling in medication dispensing and customer service. Enhanced patient care through efficient prescription filling and problem-solving. Skilled in HIPAA regulations and team collaboration, consistently delivering personalized service that elevated customer satisfaction.
Overview
8
8
years of professional experience
Work History
Certified Pharmacy Technician
Walmart
12.2021 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Enhanced patient care by accurately filling and dispensing prescriptions in a timely manner.
- Increased customer satisfaction by delivering friendly, personalized service during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
Lead Production Cook
Silverwood Theme Park Inc. Athol ID
05.2017 - 10.2021
- Observed food safety, proper cleaning and good hygiene practices to prevent food-borne illnesses.
- Delivered cotton candy, kettle corn, and caramel apples to multiple locations throughout the park.
- Maintained stock throughout the day and calling when in need of certain items.
- Trained new cooks on safety and operations of cooking and machinery throughout all of my locations.
- Maintained a safe and clean working environment throughout each location for all guests, cast and crew members in the park.
Education
No Degree - Physical Therapist Assistant Program
North Idaho College
Coeur D'Alene, IDHigh School Diploma -
Timberlake Senior High School
Spirit Lake, ID06-2021
Skills
- Customer service
- Insurance billing
- Medication dispensing
- HIPAA regulations
- Team collaboration
- Filling prescriptions
- Pharmaceutical calculations
- Workflow optimization
- Time management
- Multitasking and organization
Timeline
Certified Pharmacy Technician
Walmart
12.2021 - Current
Lead Production Cook
Silverwood Theme Park Inc. Athol ID
05.2017 - 10.2021
No Degree - Physical Therapist Assistant Program
North Idaho College
High School Diploma -
Timberlake Senior High School
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