Patricia Crane (Mclaughlin)
Nampa
Summary
Dynamic and adaptable professional with a proven track record in managing household operations and enhancing customer experiences at Atkinson's Market. Excels in time management and critical thinking, adept at multitasking and problem resolution. Demonstrated ability to improve service quality, evidenced by positive feedback and repeat business. Skilled in using digital tools and fostering client relations.
Overview
20
20
years of professional experience
Work History
Homemaker
Self
Nampa, ID
03.2011 - Current
- Scheduling and managing daily routines
- Multitasking and prioritizing tasks
- Planning and coordinating activities
- Teaching & Educational Skills
- Lesson planning and curriculum development
- Patience and adaptability in teaching
- Helping children develop study habits and critical thinking
- Managing household finances and budgeting
- Handling appointments, emails, and scheduling
- Conflict resolution and problem-solving
- Strong verbal and written communication
- Customer service and people management
- Using online learning platforms and digital resources
- Managing spreadsheets and word processing (Google Docs, Microsoft Office)
- Basic social media management
- Finding solutions to unexpected problems
- Thinking creatively to engage children in learning
- DIY and hands-on skills for household projects
- Business & Entrepreneurial Skills
- Customer service and client relations
- Managing invoices, quotes, and contracts
- Marketing and networking
Cashier/Customer Service
Atkinson's Market
Hailey, ID
11.2008 - 08.2010
- Assisted customers with finding products on shelves, enhancing shopping experience.
- Maintained clean and organized checkout area to promote a welcoming environment.
- Enhanced customer loyalty with friendly and attentive service.
- Provided product information and recommendations to assist customers in making informed purchases.
- Supported team by restocking shelves during slow periods.
- Collaborated with colleagues to streamline checkout processes and reduce wait times.
- Followed company policies and procedures to ensure compliance with safety standards.
- Operated cash register and point-of-sale systems efficiently for smooth transactions.
- Facilitated smooth opening and closing procedures by organizing cash and receipts.
- Maintained knowledge of store promotions and sales to inform customers.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Grocery Bagger
Atkinson's Market
Hailey, ID
06.2005 - 11.2007
- Assisted customers with carrying heavy bags to their vehicles, enhancing overall service quality.
- Reduced wait times for customers by quickly and accurately bagging groceries.
- Collected carts from parking lot and designated return locations.
- Retrieved items for customers and verified prices.
Education
HSD -
Wood River High School
Hailey, ID05.2007
Skills
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking
- Excellent communication
- Critical thinking
- Organizational skills
- Active listening
- Decision-making
- Problem resolution
- Organization and time management
Timeline
Homemaker
Self
03.2011 - Current
Cashier/Customer Service
Atkinson's Market
11.2008 - 08.2010
Grocery Bagger
Atkinson's Market
06.2005 - 11.2007
HSD -
Wood River High School
Similar Profiles
Jennifer KennedyJennifer Kennedy
Family Manager at SelfFamily Manager at Self
Benjamin UtleyBenjamin Utley
Residential Fix and Flip Investor at SelfResidential Fix and Flip Investor at Self
Alexis CottonAlexis Cotton
Baker and Decorator at SelfBaker and Decorator at Self