Paula Mensch
National Life Group
Salmon,ID
36
years of professional experience
Team player, Customer Service. Even though my past current experience is in the corporate industry I have past experience working in a pizza parlor, deli counter and catering business.
Work History
Support Staff Member
11 Months- Assisted in managing client inquiries, ensuring timely and accurate responses.
- Coordinated scheduling for meetings and training sessions to optimize resource use.
- Maintained organized records and documentation for easy access and retrieval.
- Provided administrative support to enhance team efficiency and workflow.
- Greeted visitors professionally, directing them appropriately and ensuring a positive first impression of the organization.
- Answered telephone and assisted callers by providing information or directing to appropriate employee.
Supervisor/Account Manager
31 Years 6 Months- Oversaw daily operations and ensured compliance with industry regulations.
- Developed process improvements that streamlined workflows and increased efficiency.
- Mentored junior staff to enhance team performance and service quality.
- Implemented training programs to boost employee skills and knowledge retention.
- Collaborated with cross-functional teams to drive project success and client satisfaction.
- Managed conflict resolution, fostering a positive work environment among staff members.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Education
High School Diploma
Skills
Customer service
Food preparation
Positive attitude
Timeline
Support Staff Member
National Life Group
11.2021 - 10.2022Read More
Supervisor/Account Manager
Crump Insurance Services
09.1986 - 03.2018Read More
Rio Americano
High School Diploma
Read More