PENNY POE-TURNER

• Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
• Maintained a sanitary environment in restrooms by performing thorough cleaning and disinfecting procedures.
• Minimized the spread of germs in high-touch areas by regularly sanitizing doorknobs, handrails, light switches, and elevator buttons.
• Adhered to strict safety protocols when using chemical cleaning agents or operating heavy machinery like floor buffers or carpet extractors.
• Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.

Duties include cash handling, processing payments, Ordering and restocking inventory all while

Sustaining a sanitized and organized workstation.

• An enthusiastic and dedicated Licensed Cosmetology Instructor with 4+ years of experience in organizing and successfully presenting lesson plans as well as lectures and live demonstrations for 100+ students
• Great sales, money handling and customer service skills!
• Able to maneuver confidently through apps such as keynote, power point, word, sheets, explain everything, notability, and several others
• Tasks included recommending holidays products, advising on upgrade services consultations and offering guidance through appointments beginning to end
• Great communication skills, solution oriented with positive energy, team player, great time management and organizational skills
• Extremely quick learner and self motivated
• I pride myself on knowing my job and doing it well
• Open communication and easily coachable

• Quickly established a full clientele
• Was the Brazilian Blowout Specialist as well as a Manager
• Cleaned and organized when not busy with clientele
• Greeted customers and assisted them with needs of purchases or returns

• Responsible for making outbound phone calls for soft sales to repeat customers
• Placed large quantity orders of calendars and Christmas cards for huge corporations
• Established a high return customer base as well as great working relationships
• Monitored orders through production to ensure customer satisfaction
• Supervised a team of 12 checked orders for quality
• Took incoming calls and assisted customers with questions or concerns