Piper Coles
Moreland
Summary
Dynamic Assistant Manager at KC's Wash Bucket with a proven track record in operational strategies and sales analysis. Expert in inventory management and employee training, I successfully enhanced customer satisfaction and streamlined processes, driving a notable increase in sales performance. Adept at fostering team collaboration and resolving conflicts effectively. Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
Work History
Assistant Manager
KC's Wash Bucket
Blackfoot
09.2015 - Current
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Collaborated with management on developing strategic plans for achieving business goals.
- Created reports on sales trends, inventory levels, and financial data.
- Established processes for monitoring customer satisfaction levels.
- Communicated regularly with customers to gain insights into their needs.
- Resolved conflicts between team members in an effective manner.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Developed a system for tracking inventory and ordering supplies as needed.
- Maintained accurate records of sales transactions using point-of-sale systems.
- Maintained up-to-date knowledge of company products and services.
- Analyzed sales data to identify trends and adjust strategies accordingly.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Implemented quality control measures to uphold company standards.
- Recruited and trained new employees to meet job requirements.
- Delegated work to staff, setting priorities and goals.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Evaluated individual and team business performance and identified opportunities for improvement.
Seasonal Worker
Simplot Grower Solutions
Blackfoot
06.2015 - 09.2025
- Cleaned, organized, and maintained backroom storage areas.
- Greeted customers entering the store and answered inquiries.
- Contributed to team efforts by accomplishing related tasks as needed.
- Maintained accurate records of all transactions in database system.
- Participated in the loading and unloading of harvested products and supplies.
- Kept detailed records of crop production, livestock health, and equipment maintenance.
- Cleaned work areas and maintained grounds and landscaping.
- Scaled trucks as they came in from the field and left for the field.
- Ran parts to trucks out in the fields.
- Picked up parts for the store.
Education
High School Diploma -
Snake River High School
Blackfoot, ID05-2015
Skills
- Operational strategies
- Sales analysis
- Inventory management
- Customer service
- Employee training
- Quality control
- Time management
- Project management
- Process improvement
- Effective communication
- Customer relationship management
- Problem solving
- Promotional planning
- Task delegation
- Money handling
- Customer relations
- Workplace safety compliance
- Marketing
- Graphic and media design
- Product and service sales
- Employee supervision
- Strategic thinking
- Sales strategies
- Marketing tactics
- Verbal and written communication
- Customer service and satisfaction
- Goal setting
Affiliations
- Hunting
- Reading
- Service
Custom
- I enjoy learning new ways to work and gaining knowledge
- I am trustworthy and punctual
Timeline
Assistant Manager
KC's Wash Bucket
09.2015 - Current
Seasonal Worker
Simplot Grower Solutions
06.2015 - 09.2025
High School Diploma -
Snake River High School
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