Pradana Santa

• Self-motivated, with a strong sense of personal responsibility.
• Excellent communication skills, both verbal and written.
• Proven ability to learn quickly and adapt to new situations.
• Skilled at working independently and collaboratively in a team environment.
• There around 4000 installation order in monthly basis across the country
• Ensure revenue is recognize in Billing
• Reconciliation with Operation, Finance and Partner
• Creating End to End OSS/BSS (Order Management, Homepass Management, Appointment Management, Provisioning Management, Customer / Billing Management, Authorization Management)

Tech Stack:

Backend and Frontend

- Golang and React.js

Artifact:

- GitHub

Pipeline:

- Jenkins

Story:

- Jira

Diagram

- Lucidchart

Documentation

- Confluence

Frontend Mockup

- Figma

Methodology:

- Agile Scrum

• Company Overview:
• Leading IT department and overseeing development, implementation, and maintenance of OSS/BSS systems using COTS (Mulesoft, SalesForce, Vlocity, Nokia UIV, Nokia FlowOne, FreshService)
• Creating Interim solution for above using NGINX, OpenSearch, In-House using golang with mariadb
• Manage team of project managers, delivery and operation
• Collaborate with business leaders and stakeholders to understand their requirements and align IT strategies with business objectives
• Develop and maintain IT budget, ensuring that resources are allocated effectively to support key business initiatives
• Implement and maintain IT policies and procedures to ensure compliance with regulatory requirements and best practices
• Implement and maintain IT security policies and procedures to ensure confidentiality, integrity, and availability of IT systems and data
• Monitor and report on performance of IT systems, identifying areas for improvement and implementing solutions to optimize system performance
• Provide leadership and mentorship to IT team members, ensuring that team have necessary skills and knowledge to excel in their roles
• Scaled broadband operations to manage 400,000 subscribers and streamlined processes to handle 500 new connections daily, ensuring 99.9% system uptime
• Demonstrated strong organizational and time management skills while managing multiple projects
• Skilled at working independently and collaboratively in team environment
• Http://www.asianet.co.id
• Key Achievements: Interim Solution for OSS/BSS integration with others Partner like Indosat Oredoo
• Streamlined Business Operation and IT Process

• Responsible for designing review end-to-end solutions for complex OSS/BSS systems
• Work closely with business leaders and stakeholders to understand their requirements and develop solutions that meet their needs
• Collaborate with technical teams to ensure that solutions are technically feasible and can be implemented within required timeframes and budgets
• Responsible for leading OSS/BSS migration projects from end-to-end, including defining migration strategy, planning migration, executing migration, and ensuring successful deployment of new OSS/BSS system
• Managed project scope, schedule, status and documentation
• There are 2 million subscriber and 100 partner to migrate

• Company Overview: Https://www.deltapartnersgroup.com/ (https://www.fticonsulting.com)
• Responsible for leading digitalization initiatives for consumer-facing products and services, including defining digitalization strategy, planning digitalization, executing digitalization, and ensuring successful deployment of new digital solutions
• Work with business and technology stakeholders to understand business requirements and translate them into technical requirements for digitalization solutions
• Establish and execute project plans, ensuring that team are aligned with business requirements and industry best practices
• Proven ability to learn quickly and adapt to new situations
• Skilled at working independently and collaboratively in team environment
• There are 4 big system to be review like : Customer Apps, Technician Apps, CIAM and Billing
• Demonstrated respect, friendliness and willingness to help wherever needed
• Implemented agile and scrum methodologies in Project deliverable for myIndihome (backend and frontend)
• Tech Stack : Backend NodeJs, ElasticSearch, FrontEnd ReactJs, ElasticSearch, Code Quality SonarQube, Artifact GitLab, CI/CD Jenkins, Security Penetration Test, Log Management ELK
• 
  

Company Overview: https://www.smartfren.com/id/overview/

• Performed for driving innovation and change management across various sectors by identifying, planning, and deploying disruptive technologies to improve operational efficiencies and drive growth
• Work with business and technology stakeholders to understand business requirements and translate them into technical requirements for disruptive technology solutions
• Ensure that disruptive technology solutions are scalable, resilient, and secure, and that team meet performance requirements
• Stay current with industry trends and emerging technologies in disruptive technology, and incorporate them into organization's disruptive technology strategy as appropriate
• Conduct several vendor selection for Sales Distribution System and Data Analytic
• Starting 1 large project for Sales and Distribution
• Standardized application in organization like database, messaging, log management

• Responsible for designing and implementing complex OSS/BSS solutions
• Creating SMPP Interface for SMCS using C++ in Linux
• Work with clients and internal stakeholders to understand business requirements and translate them into technical requirements for OSS/BSS solutions
• Develop and maintain documentation of OSS/BSS projects, including plans, technical design specifications, process flows, and data models
• Ensure that OSS/BSS solutions are scalable, resilient, and secure, and that team meet performance requirements
• Manage relationships with vendors and partners to ensure successful delivery of OSS/BSS projects and services
• Worked with customers or prospective customers to develop integrated solutions and lead detailed architectural dialogues to facilitate delivery of comprehensive solution

• Company Overview: http://www.xlaxiata.com
• Conducted OSS/BSS architecture assessments, identifying gaps and providing recommendations for improvement
• Worked with clients and internal stakeholders to develop roadmaps for implementing recommended changes
• Collaborated with internal teams to ensure that recommended changes were aligned with best practices and industry standards
• Built and maintained relationships with clients, providing ongoing support and advice as needed
• Build XL BSS/OSS Architecture Blueprint
• Build XL Business Service Application Diagram
• Build TAM Analysis
• Http://www.xlaxiata.com

• Company Overview: www.techmahindra.com
• Lead and manage team of architects, ensuring development of innovative and high-quality architectural solutions
• Collaborate with cross-functional teams to ensure effective communication and coordination
• Develop and maintain architectural standards, policies, and procedures
• Established architecture blueprint and roadmap
• Ensure compliance with industry standards and regulations
• Develop and maintain relationships with clients and stakeholders
• Adaptable and proficient in learning new concepts quickly and efficiently
• Passionate about learning and committed to continual improvement
• Www.techmahindra.com

• Lead delivery of projects and services, ensuring timely and high-quality delivery while meeting customer requirements
• Negotiated more favorable rates and delivery times with vendors
• Developed and enforced policies and procedures for compliance with company policies
• Streamlined and monitored quality programs to alleviate overdue compliance activities
• Lead managed service team for L2,L3 and L4
• Collaborate with cross-functional teams to ensure effective communication and coordination
• Implement and enforce delivery processes, standards, and best practices to ensure consistent and efficient delivery
• Build and maintain strong customer relationships and ensure customer satisfaction
• Manage and mentor delivery teams to ensure optimal performance and career development
• Managing around 40 team members and 30 application, in-house (java based) and COTS

• Provided high-quality OSS/BSS consulting services to clients in : Indosat, Telkomsel and Tri
• Worked closely with cross-functional teams to ensure effective communication and coordination
• Led team providing support, managing tasking, schedules, deliverables and customer relations
• Built and maintained relationships with clients and stakeholders
• Successful to lead team to close more than 100 issue in year

• Company Overview: http:/www.sigma.co.id
• Provided technical consulting services for ERP implementations in : Suzuki Indomobil, Bank Danamon and Tri Indonesia (HCPT)
• Creating printing manager for text output using C++ in Linux
• Exercised leadership capabilities by successfully motivating and inspiring others
• Passionate about learning and committed to continual improvement
• Worked flexible hours across night, weekend and holiday shifts
• Strengthened communication skills through regular interactions with others
• Worked closely with cross-functional teams to ensure effective communication and coordination
• Ensured compliance with industry standards and regulations
• Built and maintained relationships with clients and stakeholders
• Successful to lead technical team in 3 clients
• Acted as team leader in group projects, delegating tasks and providing feedback

• Company Overview: http:/www.asaba.co.id
• Provide technical consulting services to clients in Jamsostek and Angkasa Pura
• Creating Concurrent Manager for dispatching task and running it, created using C++ on Solaris
• Work closely with cross-functional teams to ensure effective communication and coordination
• Ensure compliance with industry standards and regulations
• Develop and maintain relationships with clients and stakeholders
• Developed technical requirement documentation for new software products
• Researched and adopted new technologies to add value to existing offerings
• Successful to create 1 demo system for RDPS system using C++ with QT Platform in Linux

• Company Overview: http://www.1rstwap.com/
• Design, develop, and maintain client/server applications (Messenger) using C++ Builder on Windows
• SMPP Interface to SMPP Server on Windows
• File transfer using C++ Builder On Windows
• Interoperability to Yahoo Messenger, ICQ, MSN and AOL
• Awarded as most valuable developer for solving long open critical issue
• Used critical thinking to break down problems, evaluate solutions and make decisions
• Worked well in team setting, providing support and guidance
• Adaptable and proficient in learning new concepts quickly and efficiently
• Resolved problems, improved operations and provided exceptional service
• Used strong analytical and problem-solving skills to develop effective solutions for challenging situations
• Cultivated interpersonal skills by building positive relationships with others
• Worked effectively in fast-paced environments
• Self-motivated, with strong sense of personal responsibility
• Passionate about learning and committed to continual improvement
• Work closely with cross-functional teams to ensure effective communication and coordination
• Develop and maintain project plans, budgets, and timelines