MIKROTIK
Pratama Ramadhan
Network Architecture And System Administrator
Jambi City
Summary
Dynamic technology leader with a proven track record at PT GLOBAL DIGITAL CORE, excelling in operations management and business process improvement. Spearheaded cloud migrations and optimized supply chains, enhancing efficiency and fostering a culture of innovation. Skilled in technology roadmapping and adept at building collaborative teams to drive impactful change.
Results-driven technology and operations leader with proven track record in strategic execution and organizational efficiency. Focus on team collaboration and delivering impactful solutions. Skilled in optimizing processes, driving innovation, and adapting to changing business needs. Demonstrates strong leadership, technical acumen, and problem-solving abilities.
Diligent [Desired Position] with proven background in leading technology and operations teams. Successfully driven strategic initiatives that improved operational efficiency and technology integration. Demonstrated expertise in team leadership and project management.
Overview
5
5
years of professional experience
4
4
Certifications
1
1
Language
3
3
years of post-secondary education
Work History
Chief Technology and Operations Officer
PT GLOBAL DIGITAL CORE
06.2025 - Current
- Managed cross-functional teams to execute complex projects on time and within budget, fostering a culture of collaboration and innovation.
- Influenced positive change throughout organization by fostering a culture of continuous improvement rooted in technology advancements.
- Optimized supply chain operations through the implementation of advanced analytics tools, driving improvements in inventory management and demand forecasting.
- Led the successful migration to cloud-based services, improving scalability while reducing operational costs.
Network Architect
PT DELAPAN BROADBAND INTERMEDIA
09.2024 - Current
- Collaborated with cross-functional teams to ensure seamless integration of new technologies into existing infrastructure.
- Researched and recommended network products, services, protocols and standards for network development.
- Spearheaded and led major network installation and upgrade project.
- Provided exceptional customer service by addressing technical concerns promptly and effectively resolving issues.
Network Architect
PT ZAMATRA ARATULA NAWASENA
08.2024 - Current
- Developed customized network solutions to meet the unique needs of clients in various industries.
- Supported management in making data-driven decisions related to network architecture investments.
- Designed secure and scalable networks for clients by identifying their specific requirements and utilizing industry best practices.
- Collaborated with cross-functional teams to ensure seamless integration of new technologies.
- Enhanced overall network reliability with proactive monitoring, troubleshooting, and timely resolution of issues.
Network Engineer
PT CLOUDATA INDONESIA
11.2022 - Current
- Monitored network capacity and performance to diagnose and resolve complex network problems.
- Provided network support services for devices such as hubs, bridges, routers, and other hardware.
- Reduced downtime with proactive monitoring of network devices and rapid troubleshooting.
- Optimized routing protocols to improve data transfer speeds across the organization''s network infrastructure.
VP Network and Operation
PT MEDIA CEPAT INDONESIA
08.2022 - Current
- Led cross-functional teams for the successful completion of major projects, resulting in increased efficiency and client satisfaction.
- Collaborated with senior management to develop strategic initiatives and long term goals.
- Identified opportunities to improve business process flows and productivity.
- Established a culture of continuous improvement, fostering innovation and driving sustainable growth across the organization.
Support Engineer
INDOSAT SINGAPORE PTE LTD
07.2022 - 08.2023
- Improved customer satisfaction by promptly addressing support tickets and providing accurate solutions.
- Implemented technical solutions to solve customer issues and increase satisfaction.
- Documented technical issues and solutions to enable tracking history and maintain accurate logs.
- Developed strong relationships with key clients, acting as their primary point of contact for all technical concerns.
Manager System Administrator
PT ABHINAWA SUMBERDAYA ASIA
06.2022 - 06.2023
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Controlled costs to keep business operating within budget and increase profits.
Head Of Network Operation Center
PT BUANA VISUALNET SENTRA
06.2020 - 06.2022
- Leadership Team NOC
- Escalation L3
- Preventive Action
- Deployment Service
Education
High School Diploma -
SMK Negeri 4 Payakumbuh
Payakumbuh 07.2017 - 05.2020
Skills
Technology roadmapping
Software
JUNIPER
HUAWEI
ZTE
VYOS
DANOS
CISCO
FORTIGATE
PALO ALTO
PROXMOX
VMWARE
CEPH
RAID
NAS
SAN
DNS
CDN
KVM
DATABASE
FS
LINUX
VMWARE
Certification
MTCNA
Project
2023 - Vendor Network Design and Development Pemerintah Provinsi Kalimantan Selatan
2024 - Vendor Network Design and Development DC DRC Mahkamah Agung
2025 - Vendor Network Design dan Development DC DRC Kementrian Kesehatan
DLL
Websites
Timeline
MTCINE
11-2025
Chief Technology and Operations Officer
PT GLOBAL DIGITAL CORE
06.2025 - Current
Network Architect
PT DELAPAN BROADBAND INTERMEDIA
09.2024 - Current
Network Architect
PT ZAMATRA ARATULA NAWASENA
08.2024 - Current
MTCWE
01-2024
MTCNA
10-2023
MTCRE
10-2023
Network Engineer
PT CLOUDATA INDONESIA
11.2022 - Current
VP Network and Operation
PT MEDIA CEPAT INDONESIA
08.2022 - Current
Support Engineer
INDOSAT SINGAPORE PTE LTD
07.2022 - 08.2023
Manager System Administrator
PT ABHINAWA SUMBERDAYA ASIA
06.2022 - 06.2023
Head Of Network Operation Center
PT BUANA VISUALNET SENTRA
06.2020 - 06.2022
High School Diploma -
SMK Negeri 4 Payakumbuh
07.2017 - 05.2020