Microsoft office (Excel,Powerpoint,Word)
Priskila Yemima Satrio
Head Of Operation Affiliate Commerce
Jakarta
Summary
Experienced in online store management, platform operations, and sales optimization. Dedicated e-commerce and affiliate marketing professional consistently achieving company goals through organized practices. Thrives under pressure, excels at adapting to new situations and challenges to enhance the organizational brand. Expertise lies in developing strategic marketing initiatives, driving growth through data-driven insights, and improving customer engagement. Fluent in Mandarin (HSK 6) and possesses advanced Excel skills for data analysis and business planning.
Overview
2025
2025
years of professional experience
3
3
Languages
Work History
Head of Operations
PT Nuri Gaya Citra
4 2022 - Current
- Spearhead and oversee platform operations, ensuring smooth functionality and streamlined processes across all stages of the e-commerce pipeline
- Develop and implement strategic initiatives that enhance platform engagement, drive sales, and improve customer satisfaction through innovative, data-backed decisions
- Lead cross-functional teams, collaborate closely with marketing and analytics teams to refine strategies, and optimize resource allocation to maximize output
- Manage budgeting and resource planning to ensure effective cost control and operational efficiency
- Increased customer satisfaction by actively addressing concerns and ensuring timely resolutions.
Online Marketing Manager
PT. YISHAN TEKNOLOGI INDONESIA
08.2020 - 04.2022
- Directed the development, launch, and maintenance of online stores, playing a pivotal role in crafting the customer journey and enhancing the user experience
- Analyzed business performance and customer behaviors to design targeted marketing campaigns, resulting in increased traffic and higher conversion rates
- Introduced and refined marketing strategies, improving customer acquisition rates and expanding audience reach by leveraging social media, content marketing, and SEO
- Supervised a team to execute promotional events and monitor real-time analytics, making adjustments to ensure optimal campaign performance
- Developed engaging content for social media platforms, driving increased engagement and followership.
After Sales Administrator
PT. Indonesia Technical Machinery
02.2020 - 08.2020
- Coordinated and managed after-sales support operations, ensuring high levels of customer satisfaction and service continuity
- Oversaw sales and purchase orders related to after-sales services, maintaining an efficient inventory and supply chain for replacement parts
- Collaborated with the technical support team to address customer inquiries and expedited service requests, enhancing the company’s reputation for responsive after-sales care
- Provided exceptional administrative support for high-performing sales teams, enabling them to focus on selling and meeting revenue goals.
Export Sales Assistant
Dexin Steel Indonesia
09.2019 - 02.2020
- Facilitated export sales operations, including preparing and managing critical documents such as invoices, bills of lading, and packing lists, ensuring regulatory compliance
- Maintained accurate financial and administrative records by managing reimbursement, fund approval, and contract approval processes
- Coordinated closely with logistics and sales teams to ensure timely shipment and accurate documentation, contributing to a smooth export process and enhanced customer satisfaction
Education
Bachelor of Arts - Chinese Literature, Mandarin Language Studies
Sun Yat Sen University
Skills
Operational Excellence
Software
Capcut
Canva
Photoshop
Appsflyer
Timeline
Online Marketing Manager
PT. YISHAN TEKNOLOGI INDONESIA
08.2020 - 04.2022
After Sales Administrator
PT. Indonesia Technical Machinery
02.2020 - 08.2020
Export Sales Assistant
Dexin Steel Indonesia
09.2019 - 02.2020
Head of Operations
PT Nuri Gaya Citra
4 2022 - Current
Bachelor of Arts - Chinese Literature, Mandarin Language Studies
Sun Yat Sen University
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