Putri Nurgandini
General Manager
Bekasi
Summary
Experienced with strategic planning, people development and training, team leadership, and operational excellence. Track record of fostering collaborative environments and achieving measurable results.
Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.
Overview
10
10
years of professional experience
15
15
years of post-secondary education
Work History
General Manager
PT. Rekso Nasional Food (McDonald’s)
06.2015 - Current
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed budget implementations, employee reviews, training, schedules, employee evaluation and contract detail.
- Identify Training Needs
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
- Led team to exceed sales targets, implementing motivational incentives and comprehensive training programs.
- Developed and implemented strategies to increase sales and profitability.
- Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
- Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.
Education
Bachelor of Science - Communication and Community Development
Bogor Agricultural University (IPB)
01.2010 - 01.2014
Senior High School - undefined
SMAN 55 Jakarta
01.2008 - 01.2010
Junior High School - undefined
SMPN 43 Jakarta
01.2005 - 01.2008
Elementary School - undefined
SDN 010 Pancoran
01.1999 - 01.2005
Skills
- P&L management
- Operations management
- Training and development
- Customer relationship management
- Leadership and team building
- Schedule management
- Project planning
- Goal setting
- Budget analysis
- Product analysis
Accomplishments
- The Highest LSM Sales Grand Wisata, 01/01/25
- Top 5 Winner Competition Cashless Grand Wisata, 01/08/24
- The Highest Drive Thru Sales Grand Wisata,01/01/20
- 3rd Place winner of All Star PC 1, Bandung, 08/01/18
- Received the Archie Award, Training participant with the highest score and active participant during EMP class training from McDonald, Jakarta, 09/01/16
Disclaimer
I hereby declare that all information in these Curriculum Vitae is valid and describes my qualification, my experience and me.
Personal Information
Date of Birth: 06/26/91
Timeline
General Manager
PT. Rekso Nasional Food (McDonald’s)
06.2015 - Current
Bachelor of Science - Communication and Community Development
Bogor Agricultural University (IPB)
01.2010 - 01.2014
Senior High School - undefined
SMAN 55 Jakarta
01.2008 - 01.2010
Junior High School - undefined
SMPN 43 Jakarta
01.2005 - 01.2008
Elementary School - undefined
SDN 010 Pancoran
01.1999 - 01.2005
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