Professional Sales Consultant with 2+ years of experience in market analysis, client relationship management, and strategic negotiations. Proficient in handling both B2B and B2C transactions, leveraging digital marketing and business analytics to enhance revenue and ensure customer satisfaction.
Overview
3
3
years of professional experience
3
3
years of post-secondary education
2
2
Languages
Work History
Property Consultant
PT. Pioneer Alfa Sejahtera (Pashouses)
Jakarta, Jakarta
06.2023 - Current
Identified potential clients through various platforms, implement sales strategies resulting in 19-20 unit visits per month
Analyzed digital trends with a focus on social media marketing; produced 500+ content pieces, generating a total of 286.1K engagement views in the last 30 days
Maintained strong client relationships in a complex secondary home transaction, manage profit and loss in each transaction resulting in GMV of IDR 7.6 billion in sales
Partnered with the banks and notaries, oriented to every detail of transaction to ensure the smooth of the transaction
Optimized the use of digital tools such as Meta Business Suite (IG Ads) , Trello (Individual Report), CapCut (Content Creation), and Canva (Content-Planner) to support business operations
Customer Experience Intern
PT. Borong Teknologi Indonesia
Jakarta, Jakarta
08.2022 - 04.2023
Streamlined operational workflows by creating targeted upselling scripts and integrating them within the Omnichannel platform (Qontak) to improve sales effectiveness.
Handled inbound communications across calls, emails, and WhatsApp, ensuring timely responses and routing inquiries to the appropriate departments within a 30-minute KPI.
Interpreted and analyzed program-specific Excel reports in collaboration with Finance and cross-functional teams, contributing to the successful recovery of loan payments from 3 returning clients.