PUTU SUMANTIKA
server
Sumter,SC
Summary
Dynamic and dedicated Server Assistant at a Japanese hibachi restaurant, excelling in food service and beverage preparation. Leveraged strong menu knowledge and effective communication to enhance guest experiences, consistently achieving team goals. Recognized for exceptional collaboration and responsiveness, ensuring seamless operations and customer satisfaction. Responsible Server Assistant adaptable to fast-paced, changing restaurant environments with discerning customers and high standards. Enthusiastic team member possessing sharp memorization skills and outstanding teamwork abilities.
Overview
11
11
years of professional experience
3
3
Years of professional experience habachi
Work History
Server Assistant
japanese hibachi restaurant
Sumter, SC
02.2023 - Current
- Assisted servers with carrying food from kitchen to tables, refilling drinks, and clearing away dirty dishes.
- Greeted guests and answered any questions they had about the menu.
- Collaborated with team members to achieve daily goals within specified time frame.
- Communicated effectively with other personnel to coordinate tasks efficiently.
- Prepared coffee and tea according to customers' orders using proper brewing techniques.
- Responded promptly to requests from servers or other staff members.
Server Assistant
Waiter
seminyak, bali,indonesia
06.2014 - 03.2019
- Assisted with dining room set up prior to and after service period.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Bussed tables between courses and load and unloaded trays to expedite tasks.
- Supported fast table turnover by taking customer orders and payments accurately and efficiently.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods to promptly answer customer questions.
- Complied with all food safety and sanitation regulations to reduce restaurant risks.
- Maintained clean, safe and organized work environment to safeguard servers and patrons.
- Delivered customer orders promptly and with attention to accuracy and satisfaction.
- Collaborated with other staff members to maintain high-level customer satisfaction.
- Communicated customer needs clearly to kitchen staff for fast, accurate orders.
- Greeted customers warmly to provide exceptional customer service.
- Assisted with bussing tables and cleaning up spills.
Education
High School Diploma -
SMA PARIWISATA KLUNGKUNG
KLUNGKUNG,BALI,INDONESIA01-2012
Skills
- Food service
- Beverage preparation
- Menu knowledge
- Team collaboration
- Task coordination
- Customer interaction
- Effective communication
- Bill computation
- Menu presentation
- Dining area maintenance
- Wine service
- Service prioritization
- Order accuracy
- Food running
- Teamwork and collaboration
- Customer service
- POS system operation
- Order taking
- Cash handling
- Menu recommendations
- Table setting
- Point of sale (POS) system operations
Timeline
Server Assistant
japanese hibachi restaurant
02.2023 - Current
Server Assistant
Waiter
06.2014 - 03.2019
High School Diploma -
SMA PARIWISATA KLUNGKUNG
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