Qonitah Aliyah

Key Achievement:

• Developed 8 template apps in the span of 3 months.
• Maintained product documentation from every feature by 85% then conduct product knowledge training session for cross-functional team with average attendance by 95%.

Key Responsibility:

• Reviewed sales, customer concerns, and new opportunities to drive business strategy at weekly planning sessions.
• Documented user stories, specifications, and product features into detailed work order to communicate across teams and build mandatory requirements.

Key Achievement:

• Increased operational team productivity to handle thousands of product data up to 500% by designed system that integrated with 4 e-commerce and 1 brand commerce platform.
• Developed and implemented Order Management System, delivered 100% product accuracy and achieved operational process up to 180.000 orders in 12 hours on peak day selling.
• Implemented Stock Management System that integrated with 4 e-commerce and 1 brand commerce platform, which increase stock accuracy between real-life stock and platform up to 80%.
• Designed Commerce Enabler platform for client which help them to achieved total sales up to 600 Billion IDR in 2021.

Key Responsibilities:

• Developed project management roadmap to define project objectives as part of project scope determination, outlined work plans, determined resources, and wrote timelines.
• Achieved project deadlines by coordinating with developers and drafted project reports to identify successful outcomes, insights and future recommendations.
• Coordinated with cross-functional teams to resolve project issues, mitigate risks, and provided detailed status updates to stakeholders and executive management.

Key Achievement:

• Awarded as one of the Fast Grower employee in Feedloop Award 2020.

Key Responsibility:

• Developed product documentation to communicate upcoming features and products to internal teams.
• Liaised with clients to better understand business needs and current market landscape

Key Achievement:

• Managed needs of more than 10 customers at once using strong prioritization and multitasking abilities

Key Responsibilities:

• Developed compelling presentation decks to gain approval for ideas, communicate results, and prepared sales presentations for clients showing success and credibility of products.
• Kept meticulous client notes and updated account information in company databases.

Key Achievement:

• Managed proximately 8 event per month which include talk show, workshop, and boot camp.

Key Responsibility:

• Evaluated customer needs and feedback to drive product and service improvements, frequently inspected event area to verify proper equipment operation.
• Handled administrative and data entry work for staff.