Rachel Cooper
Brisbane
Summary
Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills, honed at Red Rooster. Proven ability to thrive in high-pressure environments while multitasking effectively. Committed to enhancing guest experiences through attentive service and food safety knowledge, ensuring optimal operations and satisfaction.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Front of House Employee
Red Rooster
04.2024 - Current
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
- Performed closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
Server
Symmetry Cafe
08.2021 - 07.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Bachelor of Arts - Visual Arts
Griffith University
South Bank11-2026
High School Diploma -
Manfield State High School
Mansfield 11-2022
Skills
- Strong work ethic
- Customer service
- Team player attitude
- Problem-solving
- Multitasking and organization
- Food safety knowledge
Certification
Certificate III in Business and Hospitality
Timeline
Front of House Employee
Red Rooster
04.2024 - Current
Server
Symmetry Cafe
08.2021 - 07.2023
Bachelor of Arts - Visual Arts
Griffith University
High School Diploma -
Manfield State High School
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