Summary
Overview
Work History
Education
Skills
Accomplishments
Contact
Timeline
Generic

Rachel Evans

Post Falls

Summary

Enthusiastic Personal Shopper recognized for consistent order accuracy, outstanding customer service and development of brand loyalty. Fast worker focused on delivering excellent service for in-store pick up customers and home delivery. Comfortable using technology tools such as mobile applications, scanners and GPS to complete orders.

Experienced with food preparation, kitchen cleanliness, and ingredient organization. Utilizes strong attention to detail to maintain hygiene and safety standards. Knowledge of effective teamwork and adaptability to ensure smooth kitchen operations.

Overview

25
25
years of professional experience

Work History

Prep Worker

Papa Murphy's
09.2023 - 01.2025

Set-up store and product assembly lines, Prepared the sides for daily sales, Preformed customer service during business hours, Restocking product, and Cleaning duties.

Online Grocery Associate

Walmart
05.2017 - 09.2023
  • Reviews orders prior to pick up for accuracy and purchase-by dates.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify any changes.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.

Lead Cashier

Flying J
05.2013 - 05.2017
  • Customer Service, answer phones, fax, Western Unions, scales, EOD paperwork, and stock.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.

Customer Service

Rush Rd. Shell
01.2011 - 01.2013
  • Sales, cooking, cleaning, stocking, food prep., and answering phones.

Night Auditor

Peppermill Empress Inn
01.2010 - 01.2011
  • Answer phones, place reservations, Check in and out guests, clean, set up breakfast area, and nightly paperwork.

Assistant Manager

Corridor & Russell Rd
01.2007 - 01.2008
  • I scheduled appointments to see current residents and future residents, e-mailed, faxed, and filed documents, received and documented payments, and solved problems.

Assistant Manager

Buckaroos Pizza
01.2005 - 01.2007
  • Managed sales, customer service, prepared food, scheduled employees, ordered produce, and did opening and closing duties.

Customer Service Representative

Strictly A Dollar
01.2000 - 01.2001
  • Specialized in solving problems, answering questions, and stocking the sales department.
  • I also preformed closing duties.

Education

St. Maries Christian Academy
Saint Maries, ID
1995

Skills

  • Sales proficiency
  • Accurate money handling
  • Trend understanding
  • Lift up to 25 pounds
  • Customer Relations
  • Food safety
  • Cleaning procedures
  • Stock rotation
  • Food presentation
  • Portion control

Accomplishments

  • KEY STRENGTHSTotal involvement with all aspects of customer service including: solving problems, answering questions, e-mailing, faxing, and filing documents, and scheduling appointments.

Contact

Post Falls, ID 83854

Timeline

Prep Worker

Papa Murphy's
09.2023 - 01.2025

Online Grocery Associate

Walmart
05.2017 - 09.2023

Lead Cashier

Flying J
05.2013 - 05.2017

Customer Service

Rush Rd. Shell
01.2011 - 01.2013

Night Auditor

Peppermill Empress Inn
01.2010 - 01.2011

Assistant Manager

Corridor & Russell Rd
01.2007 - 01.2008

Assistant Manager

Buckaroos Pizza
01.2005 - 01.2007

Customer Service Representative

Strictly A Dollar
01.2000 - 01.2001

St. Maries Christian Academy
Rachel Evans