Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Rachel Holm

Coeur d'Alene

Summary

Skilled administrative team member with in-depth understanding of medical standards, compliance requirements and operational procedures. Practiced problem-solver with friendly and caring mentality and excellent communication skills. Expertise in inventory management, customer service and inner-office operations.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Patient Registrar (Schegistrar)

Kootenai Health
Coeur d'Alene
06.2022 - 06.2023
  • Customer service
  • Insurance certifications
  • Patient registration
  • HIPPA practices
  • Record keeping
  • EPIC
  • Documentation
  • Time management
  • Prioritizing tasks

Assistant Manager

Family Dollar
Newcastle
01.2011 - 09.2011
  • Responsibilities include customer service advocate
  • Book keeping
  • Employee management
  • And inventory specialist.

Health Technician intermittent position

US Department of Veterans Affairs
Cheyenne
01.2009 - 09.2010
  • Record keeping
  • Patient care
  • Time management
  • Handling of sensitive information
  • OSHA practices

Waitress/Cashier

Donna's Mainstreet Diner
Newcastle
06.2008 - 10.2008
  • Customer service
  • Conflict resolution management
  • Time management
  • Food service

Health Technician Intermittent Position

US Department of Veterans Affairs
Cheyenne
01.2005 - 01.2008
  • Record keeping
  • Assisted with activities of daily living
  • Clear verbal and written communication

Education

Bachelor of Science - Human Resource Management

Colorado Technical University
Online, Colorado

Associate in Science (AS) - Business Administration

Colorado Technical University
Online

Skills

  • Self-direction
  • Interpersonal communication
  • Time management
  • Documentation review
  • Typing
  • Microsoft Excel
  • Administrative experience
  • Processing cash transactions
  • Critical thinking
  • Google Suite
  • IOS
  • Accounting
  • Developmental disabilities experience
  • Presentation skills
  • Office management
  • Professional networking
  • Workers' Compensation
  • Google Docs
  • Interpersonal skills
  • Windows
  • Human resources
  • Microsoft Office
  • Filing
  • Attention to detail
  • Writing skills
  • Computer literacy
  • Proactiveness
  • Research
  • Communication skills
  • Customer Service
  • Client services
  • Insurance verification
  • Collaboration
  • Customer relationship building
  • Epic
  • Phone etiquette
  • Appointment scheduling
  • Dependability
  • Data entry
  • Medical records
  • Office experience
  • Organizational skills
  • Medical receptionist
  • Patient registration
  • Customer service

Certification

Driver's License

Languages

English

Timeline

Patient Registrar (Schegistrar)

Kootenai Health
06.2022 - 06.2023

Assistant Manager

Family Dollar
01.2011 - 09.2011

Health Technician intermittent position

US Department of Veterans Affairs
01.2009 - 09.2010

Waitress/Cashier

Donna's Mainstreet Diner
06.2008 - 10.2008

Health Technician Intermittent Position

US Department of Veterans Affairs
01.2005 - 01.2008

Bachelor of Science - Human Resource Management

Colorado Technical University

Associate in Science (AS) - Business Administration

Colorado Technical University
Rachel Holm