Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Alya Lutfia Ramadhanti

K.O.L Officer
Jakarta

Summary

  • Experienced with managing key accounts and driving customer satisfaction. Utilizes strategic planning and relationship-building to support business growth. Track record of problem-solving and communication skills to enhance client partnerships.
  • Developed strong client relationship management abilities and strategic thinking in fast-paced, customer-focused environment. Demonstrates excellent communication and problem-solving skills. Seeking to transition into new field to apply transferable skills and contribute to collaborative and innovative team.
  • Professional in key account management, equipped with extensive experience and ready to drive impactful results. Strong focus on team collaboration, achieving goals, and adapting to changing needs. Expertise in client relationship management, strategic planning, and problem-solving. Known for reliability, effective communication, and results-oriented mindset.

Overview

4
4
years of professional experience

Work History

K.O.L Specialist

PT Good Sale Tech
05.2022 - Current
  • Excellent communication skills, both verbal and written.
  • Managed a portfolio of high-value clients, ensuring timely delivery of products and services.
  • Coordinated marketing efforts targeting key accounts, driving brand awareness and revenue growth.

Finance Support

PT Semut Api Colony
11.2021 - 04.2022
  • Consistently achieved timely month-end close procedures, enhancing the reliability of reported financial results for stakeholders'' use.
  • Maximized return on investments through diligent portfolio management and risk assessment strategies.

Insurance Agent

PT BNI Life Insurance
07.2021 - 10.2021


  • Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations
  • Maintained high standards of customer service by building relationships with clients.
  • Identified potential risks in client businesses and recommended appropriate insurance coverage.
  • Responded to customer calls swiftly to resolve issues and answer questio

Education

Professional Medium Expert (A.Md) - Eco-Tourism

Institute Pertanian Bogor
Bogor, Indonesia
10-2020

Skills

Customer relations

Team collaboration

Client relations

Customer follow-up

Interests

Cooking

Timeline

K.O.L Specialist

PT Good Sale Tech
05.2022 - Current

Finance Support

PT Semut Api Colony
11.2021 - 04.2022

Insurance Agent

PT BNI Life Insurance
07.2021 - 10.2021

Professional Medium Expert (A.Md) - Eco-Tourism

Institute Pertanian Bogor

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Alya Lutfia RamadhantiK.O.L Officer