RAFFIUDIN SALAM

• Optimized product offerings for key customer segments based on thorough market research and customer feedback analysis.
• Collaborated across departments to ensure seamless integration of product launches into existing portfolios and maximize cross-selling potential.
• Leveraged data analytics tools for insightful market research to identify emerging trends and capitalize on new opportunities.
• Negotiated favorable contracts with vendors to minimize costs while ensuring quality products or services were delivered on time.
• Increased revenue growth by identifying new business opportunities and establishing strategic partnerships.
• Maximized profitability by conducting detailed competitor analysis and adjusting pricing structures accordingly.
• Developed strong relationships with key industry stakeholders to facilitate mutually beneficial collaborations and drive business growth.
• Reduced customer churn rate through proactive communication, tailored solutions, and responsive problem-solving tactics.
• Expanded market share through effective networking, relationship building, and sales presentations.
• Expanded client base by consistently identifying and pursuing new business opportunities.
• Coordinated meetings between key stakeholders from both the client''s organization and our own to foster collaboration towards shared objectives.
• Delivered exceptional customer service to both existing and prospective clients, fostering long-lasting partnerships.
• Assisted in the negotiation process between clients and company representatives, ensuring mutually beneficial agreements were reached.
• Developed tailored solutions for clients based on their unique needs, increasing overall customer satisfaction levels.
• Contributed to the overall growth of company revenue by implementing innovative strategies in partnership with cross-functional teams.
• Monitored trends within relevant industries, adapting business development strategies accordingly for continued success amidst changing landscapes.
• Worked closely with technical support staff to address any product-related issues experienced by customers quickly and efficiently.
• Managed client relationships effectively, ensuring timely communication and follow-up on inquiries or concerns.
• Conducted thorough market research and analysis to identify potential clients, leading to successful outreach campaigns.
• Enhanced customer satisfaction with prompt resolution of inquiries and issues.
• Engaged with customers to build business relationships.
• Developed knowledge of company products and services to make suggestions according to customer needs.
• Reviewed client concerns and recommended appropriate changes to supervisors.
• Enhanced sales techniques and marketing plans to strengthen business development efforts.
• Reviewed invoices, payment requests, and expense reimbursements prior to approval.
• Developed new opportunities by effectively communicating product lines to leading international corporations.
• Used consultative sales approach to understand and meet customer needs.
• Addressed each customers' needs and wants to recommend suitable product options.
• Maintained routine communication with clients to assess overall satisfaction, resolve complaints, and promote new offerings.
• Researched potential clients and markets to prepare for appointments.
• Clarified customer requests, forwarded product information and answered questions to support sales operations.
• Conferred with existing and potential customers to assess requirements and propose optimal solutions.

• Handling Banten and Sumatera Area
• Contribute ideas and solution to motivate Bank Partners and my team to achieve our target
• Supporting Bancassurance Consultant in explaining the benefits of the insurance to the customer and discover customer needs on the insurance and investment
• Listened to customer needs and provide the effective handling objection
• Maintain the relationship with the customer, bank staff, and company
• Make sure that all bank partner's branches in my area deliver numbers as our company's target / expectation
• Deliver Production Report to Bank Partners and company
• Managed and motivated employees to be productive and engaged in work.
• Accomplished multiple tasks within established timeframes.
• Maximized performance by monitoring daily activities and mentoring team members.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Improved marketing to attract new customers and promote business.
• Developed and executed marketing strategies that effectively communicated brand values, increasing brand recognition.
• Facilitated team brainstorming sessions that led to innovative solutions for long-standing operational challenges.
• Boosted employee morale and reduced turnover through development and implementation of comprehensive rewards and recognition program.
• Enhanced team productivity by implementing agile methodologies, leading to more efficient project completion.
• Evaluated employee performance and conveyed constructive feedback to improve skills.
• Defined clear targets and objectives and communicated to other team members.
• Assisted in organizing and overseeing assignments to drive operational excellence.
• Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
• Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
• Identified and communicated customer needs to supply chain capacity and quality teams.
• Leveraged data and analytics to make informed decisions and drive business improvements.
• Managed senior-level personnel working in marketing and sales capacities.

• Contribute ideas and solution to motivate Bank Partners and my team to achieve our target
• Supporting Bancassurance Consultant in explaining the benefits of the insurance to the customer and discover customer needs on the insurance and investment
• Listened to customer needs and provide the effective handling objection
• Maintain the relationship with the customer, bank staff, and company
• Make sure that all bank partner's branches in my area deliver numbers as our company's target / expectation
• Deliver Production Report to Bank Partners and company
• Managed and motivated employees to be productive and engaged in work.
• Accomplished multiple tasks within established timeframes.
• Maximized performance by monitoring daily activities and mentoring team members.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Improved marketing to attract new customers and promote business.
• Developed and executed marketing strategies that effectively communicated brand values, increasing brand recognition.
• Facilitated team brainstorming sessions that led to innovative solutions for long-standing operational challenges.
• Boosted employee morale and reduced turnover through development and implementation of comprehensive rewards and recognition program.
• Enhanced team productivity by implementing agile methodologies, leading to more efficient project completion.
• Evaluated employee performance and conveyed constructive feedback to improve skills.
• Defined clear targets and objectives and communicated to other team members.
• Assisted in organizing and overseeing assignments to drive operational excellence.
• Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
• Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
• Identified and communicated customer needs to supply chain capacity and quality teams.
• Leveraged data and analytics to make informed decisions and drive business improvements.
• Managed senior-level personnel working in marketing and sales capacities.

• Discover customer needs on the insurance and investment for Protection, Health Insurance, Crisis Cover, Legacy and Estate Planning
• Create insurance quotation for customer based on customer needs and capability, Explain the benefits of the insurance for the customer and Document Process
• Give suggestion to the customer, Find their objection and handling it with the right handling objection
• Maintain the relationship with the customer, bank staff, and company

Making daily Net Asset Value Report by:

• Recording cash transfer, and reconciliation of bank statements
• Recording transaction on bonds, equities, and time deposit
• Recording Interest, Dividend and Coupon Payment from Time Deposit, Equities and Bonds
• Input subscription and redemption based on the instruction from The Investment Manager
• Maintain subscription, fee, redemption fee, management fee, broker fee, and taxes
• Execute payment of subscription, fee, redemption fee, management fee, broker fee, and tax to create and calculate daily Net Asset Value to show business value for trading in securities sector
• Prepared cash and currency reconciliation reports for counterparty accounts.
• Calculated funds' net asset value on daily basis as appropriate.
• Enhanced financial reporting accuracy by diligently reconciling fund transactions and positions.
• Reconciled daily trading transactions to ascertain necessary month-end adjustment measures.
• Maintained accurate transaction processing record.
• Mitigated errors in financial data by rigorously reviewing journal entries before posting to general ledger accounts.
• Performed daily accounting of assigned funds and performed fund analysis for critical decision-making purposes.
• Collaborated effectively with auditors to ensure an efficient annual audit process, promptly addressing inquiries and providing necessary documentation.
• Assisted in preparing audit schedules, compliance reports, NSARs, tax returns and financial statements.
• Tracked funds, prepared deposits and reconciled accounts.
• Provided journal entries and performed accounting on accrual basis.
• Used accounting software to issue tax returns and prepare consolidated reports.