RAHMA FAUZIA
ADMINISTRATION
Medan,SU
Summary
Competent Administration Officer with superior organizational, communication and problem-solving abilities. Knowledgeable about managing files and schedules, and eager to help organization improve operations.
Overview
1
1
Language
5
5
years of post-secondary education
4
4
years of professional experience
Work History
Administration Officer
Kantor Jasa Penilai Publik Syarif, Endang dan Rekan
Medan, Sumatera Utara
09.2018 - Current
- Established and updated work schedules to account for changing staff levels and expected workloads.
- Interpreted management directives to define and document administrative staff processes.
- Communicated corporate objectives across all divisions through regular correspondence and scheduled status updates.
Customer Service Officer
PT. Home Center Indonesia
Medan, Sumatera Utara
10.2013 - 01.2015
- Preserved revenue streams by utilizing strong communication and negotiation skills, offering refunds as last resort to maintain customer satisfaction.
- Addressed customer complaints and mitigated dissatisfaction by employing timely and effective solutions.
- Conferred with customers about concerns with products or services to resolve problems and drive sales.
Education
Associate of Science - Finance
UNIVERSITAS SUMATERA UTARA
MEDAN 09.2015 - 01.2018
High School Diploma -
UNIVERSITAS SUMATERA UTARA
MEDAN 07.2010 - 04.2013
Skills
Office administration
Documentation and control
Travel coordination
Documentation and reporting
Accomplishments
- Nama : Rahma Fauzia Nasution Tempat, Tgl Lahir : Medan, 8 April 1992 Jenis Kelamin : Perempuan Agama : Islam Kewarganegaraan : Indonesia Status : Belum Kawin Alamat Sekarang : Jl.
- Jemadi Lrg.
- 4 No.
- 4B Pulo Brayan Darat II Medan Telephone : 082369249278 Email : rahmafauzianasution@gmail.com PENDIDIKAN FORMAL : 1998 – 2004 SD Swasta Pertiwi,Medan 2004 – 2007 SMP Negeri 11,Medan 2007 – 2010 SMA Negeri 3, Medan 2010 – 2013 Diploma III Keuangan Universitas Sumatera Utara Medan 2015 – 2018 S1 Manajemen Ekstensi Universitas Sumatera Utara Medan KEMAMPUAN Mampu menggunakan Ms.
- Word, Ms.
- Excel, Ms.
- Power Point, dan Internet Mampu berkomunikasi dengan baik Bahasa Indonesia (aktif), Inggris (pasif) Mampu bekerja dalam team PENGALAMAN KERJA 2013 – 2015 PT.
- Home Center Indonesia Sebagai Customer Service Staff (Back).
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Administration Officer
Kantor Jasa Penilai Publik Syarif, Endang dan Rekan
09.2018 - Current
Associate of Science - Finance
UNIVERSITAS SUMATERA UTARA
09.2015 - 01.2018
Customer Service Officer
PT. Home Center Indonesia
10.2013 - 01.2015
High School Diploma -
UNIVERSITAS SUMATERA UTARA
07.2010 - 04.2013