Effective Communication
RAHMAT WIJAYA
System Analyst & Quality Assurance Coordinator
Jakarta,JK
Summary
Dynamic IT professional with over 12 years of experience, beginning as a developer in 2012 and advancing to a system and business analyst role. Expertise includes analyzing business needs, designing tailored solutions, and ensuring seamless alignment between technical implementations and strategic business objectives. Currently serving as a System Analyst and Quality Assurance Coordinator within the Business Process Analyst Department, combining analytical skills with quality assurance to deliver high-standard, user-focused products. A commitment to excellence drives every project, fostering innovation and dedication to achieving outstanding results.
Overview
13
13
years of professional experience
7
7
Certifications
Work History
SA & QA Coordinator
PT. Surya Madistrindo
01.2023 - 10.2025
- Directed the full project lifecycle for a portfolio of development projects, serving as the primary System Analyst and Quality Assurance Lead.
- Managed and ensured product quality through systematic review and validation of design specifications and functional requirements across all projects such as, business rules metric, ERD, data simulation, test case, etc.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
- Collaborated with department heads to develop strategic plans aligning with overall company objectives, fostering a unified approach toward shared goals.
- Coordinated cross-functional teams, resulting in seamless project execution and enhanced outcomes.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
Senior System Analyst
PT. Surya Madistrindo
03.2019 - 12.2022
- Design, Developed and integrated software solutions based on business requirements and objectives prioritizing efficiency and ease-of-use for end-users of Distribution & Field & Marketing, System, Sales Force Automation, Warehouse Management System and more.
- Exploring and maximize supporting tools such as Redmine, Figma, and Oracle SQL Developer.
- Designed robust database structures that supported efficient data management and reporting capabilities.
- Collaborated with cross-functional teams to develop and implement effective IT solutions for business needs.
- Communicated and explained business requirements to team members to understand and implement functional demands.
- Proactively identified potential risks associated with system changes by conducting thorough impact assessments.
- Escalated project-related issues quickly to help rectify problems and avoid delays.
- Provided comprehensive user support, resolving technical issues quickly to minimize disruptions during the Warranty Support Period.
System Analyst
PT. Adicipta Carsani Ekakarya
03.2018 - 02.2019
- Designed and executed test cases to validate system functionality before full-scale rollouts.
- Analyzed existing systems and databases and recommended enhancements to solve business needs
- Created detailed documentation for both internal reference and client-facing presentations, improving communication between stakeholders.
- Exploring and maximize supporting tools such as Ms Power Point, Ms Project, Figma, Mockplus and Ms Visio.
- Oversaw document development across project workstreams to create internal control statements per compliance and regulatory standards.
- Communicated and explained business requirements to team members to understand and implement functional demands.
- Performed internal system acceptance to deliver well-tested enhancements and meet business requirements.
System Analyst
PT. Petro Estomihi
08.2016 - 02.2018
- Created detailed documentation for both internal reference and client-facing presentations, improving communication between stakeholders Car Rental Services.
- Collaborated with cross-functional teams to develop innovative solutions for business challenges.
- Designed and executed test cases to validate system functionality before full-scale rollouts.
- Conduct progress meeting with the client and stakeholder.
- Monitored system performance metrics, making adjustments as necessary to maintain high levels of efficiency.
Information Technology
PT. Muncul Mekar (Sido Muncul Group)
04.2016 - 07.2016
- Recommended information technology policies and procedures, identified problems, evaluated trends and anticipated requirements.
- Developed information technology strategies and associated business cases to support department's business plans.
- Exploring and maximize supporting tools (MS Visual Studio .Net, Ms. Project, etc.)
- Supported DevOps integration to align software development and information technology efforts.
Software Engineer
PT. Agung Concern
07.2012 - 04.2016
- Developed reusable components that significantly reduced development effort on multiple projects with PHP Framework like Code Igniter, Laravel and several plugin for internal integrated Car Rental System and for external users.
- Exploring and maximize supporting tools (MS Visual Studio, MS SQL Server, Apache, SQL Development, Windows Server, etc.)
- Built databases and table structures for web applications with MySql.
- Developed comprehensive documentation for software applications, enabling easier maintenance and user support.
- Developed scalable and maintainable code, ensuring long-term stability of the software.
- Integrated new technologies into existing systems, increasing capabilities and improving overall performance.
- Implemented effective debugging strategies, resulting in fewer software defects and increased reliability.
Education
Bachelor of Information System - Computer Information Systems
University of Mercu Buana
Jakarta 04.2001 -
Skills
MS office
Software
High Impact Presentation
Critical Thinking
HOTS (High Order Thinking Skill)
Team Leader
Etc
Certification
UX Design, Customer Experience Insight Pty Ltd
Timeline
Tableau Basic, PT. Surya Madistrindo
03-2025
UI/UX Fundamental, Sailendra Institute
01-2024
Project Management Fundamental, Avenew Indonesia
01-2023
SA & QA Coordinator
PT. Surya Madistrindo
01.2023 - 10.2025
High Impact Presentation, Dale Carnigie Traning
10-2022
UX Design, Customer Experience Insight Pty Ltd
03-2022
Senior System Analyst
PT. Surya Madistrindo
03.2019 - 12.2022
System Analyst
PT. Adicipta Carsani Ekakarya
03.2018 - 02.2019
System Analyst
PT. Petro Estomihi
08.2016 - 02.2018
Information Technology
PT. Muncul Mekar (Sido Muncul Group)
04.2016 - 07.2016
Software Engineer
PT. Agung Concern
07.2012 - 04.2016
Bachelor of Information System - Computer Information Systems
University of Mercu Buana
04.2001 -