Rahmat Yanni Adrian, S.Kom.

• Conducted interviews with key business users to collect information on business processes and user requirements.
• Collaborated with stakeholders to define project objectives and criteria.
• Interacted with internal customers to understand business needs and translate into requirements and project scope.
• Performed gap analysis to identify areas of improvement.
• Collaborated with teams in product line transition to streamline footprint.
• Creating business process case management from the accumulation of core activities from BSI, including screening profiling of customers and customer transactions.
• Involved in a project to create a reporting system for Anti-Money Laundering and Prevention of Terrorism Funding cases at Bank Syariah Indonesia.

Creates and amends programs in accordance to design by teammates.

Take ownership of incidents and progress through to closure then investigate and resolve incidents quickly and efficiently.

Documenting troubleshooting and problem resolution steps, testing & results.

Implementing compliance applications twice a year (April & October)

Support and maintain the company’s mission critical business applications.

Provide assistance and advice to customers in the effective use of systems and applications.

Ensure every assigned project work is completed on time and meets the required scope then communicate to customers, teammates and management clearly.

• Inspected products and worker progress throughout production.
• Create a test plan document from the application (Software Testing) that has been made, to adapt the application to customer requests.
• Perform software testing on programs or applications that have been made in accordance with the existing test plan document.
• Perform software testing on programs or applications that have been made in accordance with the existing test plan document.
• Create a user manual for the application that has been created by the developer which will then be given to the customer.
• Develop a model design information system management letter of agreement document in Legal Division.