Raina Romine
Hauser
Summary
Dynamic Office Manager and Bookkeeper at Rathdrum Physical Therapy, INC, adept at enhancing operational efficiency and ensuring financial accuracy through expert QuickBooks management and exceptional customer service. Proven track record in payroll administration and task prioritization, fostering strong client relationships while maintaining compliance with HIPAA regulations.
Overview
22
22
years of professional experience
Work History
Office Manager/Bookkeeper
Rathdrum Physical Therapy, INC
Rathdrum
09.2003 - Current
- Entered daily invoices into in-house accounting software for financial accuracy. Ensured QuickBooks invoices matched the billing program for proper payment.
- Medical coding with ICD 10 codes for physical therapy treatment.
- Ensured accuracy in tracking invoices and payments across accounts receivable and payable. Kept the owner informed of upcoming bills due, and made payments for processing.
- Conducted bookkeeping tasks such as bank statement reconciliations and journal entries. Made bank deposits for the business owner.
- Processed payroll accurately ensuring all employees were paid on time. Filed payroll tax quarterly, and produced and filed yearly W-2s and 1099s.
- Verified insurance coverage for appointments, and obtained insurance authorizations for treatment.
- Posted insurance payments and insurance adjustments to individual accounts. Applied patient payments to the date of service.
- Transcribed progress reports from PT for physician follow-up.
- Oversaw front desk operations, greeting visitors and providing necessary directions.
- Processed physician referrals for treatment.
- Entered insurance, demographics and health history into patient database.
- Ordered office supplies as needed to maintain inventory levels.
- Compiled and coded patient information or data in appropriate computer system.
- Prepared charts for new patients, ensuring all necessary forms were completed correctly.
- Transmitted medical records and other correspondence by mail, e-mail, or fax.
- Greeted and checked in patients, updating patient information in computer system and collected patient co-payments.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Took messages from patients and promptly relayed them to the appropriate staff.
- Supported recruiting, hiring, and training processes for new employees.
- Reviewed files and records to obtain information and respond to requests.
- Promptly resolved customer inquiries to maintain strong client relationships.
- Adhered to HIPAA requirements to safeguard patient confidentiality.
- Prepped patient rooms and laundry as needed.
- No job to big or small!
Education
Office Occupations
North Idaho College
Coeur D'alene, IDSkills
- QuickBooks management
- Payroll administration
- Bank reconciliation
- Customer service
- Office administration
- Data entry
- Insurance verification
- Task prioritization
- Documentation and reporting
- Communication skills
- Multitasking
- Computer skills
- Managing operations and efficiency
- Schedule management
- Payroll and budgeting
- Task delegation
- Bookkeeping
References
References available upon request.
Timeline
Office Manager/Bookkeeper
Rathdrum Physical Therapy, INC
09.2003 - Current
Office Occupations
North Idaho College
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