RAKHMAN SYAEFULHOLIQ
Key Account Manager, Business Development, Strategic Partnership
Bandung
Summary
Qualified Professional business development with strong experience in driving sales growth and fostering client relationships. Demonstrated success in identifying new business opportunities and implementing strategic initiatives to support company objectives. Proven skills in negotiation and communication, ensuring effective collaboration and sustained client satisfaction.
High-achieving Business Development Representative bringing expertise in marketing, sales and operations. Consults with customers, builds strong relationships and increases sales numbers.
Overview
18
18
years of professional experience
13
13
years of post-secondary education
1
1
Language
Work History
BUSINESS DEVELOPMENT REPRESENTATIVE
BERCA HARDAYAPERKASA
09.2024 - Current
- Conducted market research to identify new business opportunities and target areas for expansion.
- Used SalesForce to handle current portfolio and prospective leads.
- Developed business pipeline using cold and warm techniques.
- Trained and mentored junior sales representatives, fostering a supportive team environment and facilitating professional growth.
- Refined sales pitch techniques based on ongoing evaluation of results, continuously adapting and improving for optimal outcomes.
- Maintained extensive knowledge of company products and services to provide top-notch expertise to customers.
- Coordinated with internal teams such as finance, legal, and operations to streamline deal closure processes while prioritizing customer satisfaction throughout all stages of engagement.
- Increased client base by identifying potential customers and initiating strategic outreach.
- Developed strong relationships with key industry partners for mutually beneficial collaborations.
- Negotiated contracts with clients, ensuring mutually beneficial terms for both parties involved.
- Engaged with customers to build business relationships.
KEY ACCOUNT MANAGER
STARCOM SOLUSINDO
04.2021 - 08.2024
- Make sure each department meets the needs of their clients and customers.
- Handle customer complaints, find solutions to their issues, and maintain a positive relationship between both parties for future business.
- Promote to company's existing products and introduce to new products.
- Planning and coordinating sales efforts to improve to get the target sales.
- Provide sales expertise, data, and department process improvements.
- Direct and supervise employees engaged in sales.
- Manage high level projects and oversee day-to-day activities.
- Analyze market trend to be aware of competitors.
- Analyze and prepare the budgets and organize the expenditures and make sure that their sales teams me their goals.
AR AND FUNDING MANAGER
TELEHOUSE ENGINEERING
03.2019 - 04.2021
- Responsible for all invoicing and collections for 50+ customers.
- Ensure timely collection of payments.
- Responsible for Accounts Receivable aging, tracking, reporting; resolved late customer payments.
- Maintained effective communications with all departments, collection services, and credit organizations.
- Developed Weekly End reports for Management on top 50 accounts, watch list of high-risk accounts through graphs, and excel spreadsheet.
- Accelerate payment of 14+ days to 8 days at Dayamitra Telekomunikasi account.
- Oversees and regulates the funding of the bank.
- Monitors short and long term funding needs.
- Monitor financial or operational performance of individual investments to ensure portfolios meet risk goals.
- Meet with investors to determine investment goals or to discuss investment strategies.
- Analyze acquisitions to ensure conformance with strategic goals or regulatory requirements.
AR COLLECTION SUPERVISOR
TELEHOUSE ENGINEERING
03.2018 - 03.2019
- Ensure high-quality invoicing and collection procedures that comply with the law.
- Meets accounts receivable operational standards by contributing information to strategic plans and reviews.
- Collects accounts by contacting customers referred by clerks.
- Supports financial planning by forecasting cash.
- Investigating circumstances of non-payment; negotiating and resolving conflicts.
- Reduced past due receivables of IDR 3.5 billion over 180+ days to IDR 640 million in 6 month of period.
AR BILLING SPECIALIST
PROTELINDO
02.2015 - 02.2019
- Managing the status of accounts and balances and identify inconsistencies.
- Issuing bills, receipts and invoices.
- Ensure all invoice is correct.
- Update accounts receivable database with new accounts or missed invoice.
- Provide solutions to any relative problems of clients.
- Write thorough reports on billing activity with clear and reliable data.
- Managing over 6000 accounts according to billing cycle and ready to bill within 4 months.
PROCUREMENT OFFICER
PROTELINDO
09.2011 - 01.2015
- Maintain accurate records of purchases and pricing.
- Maintain records of purchases, pricing, and other important data.
- Responsible for acquiring purchase request documents to fulfill requests for purchases and creating purchase orders.
- Setting up items charge for posted by finance department.
- Collaborate with financial team members on contracts, purchase orders, and other financial matters.
ACCOUNT RECEIVABLE SPECIALIST
SARANA INTI PERSADA
05.2010 - 09.2011
- Prepare customer statements, bills and invoices, and reconcile expenses to the general ledger.
- Prepare monthly receivable statements.
- Provide backup support to other groups in the accounting department, type periodic reports and perform other general administrative duties.
- Calculate and post receipts to appropriate general ledger accounts and verify details of transactions, such as funds received and total account balances.
- Compile and sort documents, prepare and post invoices and credit and debit memos.
- Analyzing customer outstanding balances.
- Collecting outstanding receivables daily through telephone, written communication and meet personal.
- Establishing and maintaining effective relationships with new and existing customers.
- Building relationships with clients, and investigation of overdue balances.
TAX OFFICER
SARANA INTI PERSADA
05.2009 - 05.2010
- Handle tax reconciliation and review tax calculation with General Ledger for VAT, withholding taxes art 4(2), 21, 22, 23 and 26.
- Keep update tax regulations and quickly disseminate change in the regulations to client business.
- Conduct Tax Planning to improve internal business process in accordance with the relevant tax regulation.
- Prepare, organize, and handle all tax documents, report and statements.
- Manage and update the tax database.
- Reconsile tax accounts in SPT with financial statement.
TAX LECTURES ASSISTANCE
STIE EQUITAS
03.2009 - 05.2009
- Assist in the delivery of teaching and learning and related academic activities.
- Undertake teaching and related activities as may be allocated by the Associate lecturer.
PROJECT OFFICER
SPECTRA CONSULTANT
06.2007 - 05.2009
- Preparation and review of income tax returns for individuals and corporations.
- Preparation of value added tax returns and related reports.
- Assist clients in managing their tax obligations, including for example the preparation of tax returns and replies to tax inquiries.
- Prepare financial reporting for client, handle tax reconciliation for preparing corporate tax income.
- Handle tax audit for client.
- Consulting on various tax issues.
- Assist in preparing reports and schedules that will be delivered to clients and other parties.
- Develop and maintain productive working relationships with client personnel.
- Build strong internal relationships within Tax and across other service lines.
Education
MASTER OF MANAGEMENT - Management
TELKOM UNIVERSITY
Bandung, Indonesia 04.2001 - 01.2014
BACHELOR OF ECONOMY - ACCOUNTING
WIDYATAMA UNIVERSITY
Skills
Sales proficiency
Brand marketing
Effective negotiation
Customer engagement strategies
Project Management
Customer satisfaction management
Proficient in conveying ideas
Focused on timely project completion
Organized task management
Team leadership
Financial analysis
Experience with financial software
Strategic project oversight
Leadership Experience
Utilize leadership expertise and organization experience to align department activities with organizational goals, fostering business growth. A dynamic entrepreneur with ability as a hard worker to critically evaluate and respond to rapidly evolving work environments.
Timeline
BUSINESS DEVELOPMENT REPRESENTATIVE
BERCA HARDAYAPERKASA
09.2024 - Current
KEY ACCOUNT MANAGER
STARCOM SOLUSINDO
04.2021 - 08.2024
AR AND FUNDING MANAGER
TELEHOUSE ENGINEERING
03.2019 - 04.2021
AR COLLECTION SUPERVISOR
TELEHOUSE ENGINEERING
03.2018 - 03.2019
AR BILLING SPECIALIST
PROTELINDO
02.2015 - 02.2019
PROCUREMENT OFFICER
PROTELINDO
09.2011 - 01.2015
ACCOUNT RECEIVABLE SPECIALIST
SARANA INTI PERSADA
05.2010 - 09.2011
TAX OFFICER
SARANA INTI PERSADA
05.2009 - 05.2010
TAX LECTURES ASSISTANCE
STIE EQUITAS
03.2009 - 05.2009
PROJECT OFFICER
SPECTRA CONSULTANT
06.2007 - 05.2009
MASTER OF MANAGEMENT - Management
TELKOM UNIVERSITY
04.2001 - 01.2014
BACHELOR OF ECONOMY - ACCOUNTING
WIDYATAMA UNIVERSITY