Summary
Overview
Work History
Education
Skills
Timeline
Generic
Rakhmat  Driyarkoro

Rakhmat Driyarkoro

Manager Quality & Inovasi
Jakarta,JK

Summary

Adept at driving operational excellence, I spearheaded initiatives at Mitratel that enhanced team performance and customer satisfaction. Leveraging strategic planning and team leadership, I significantly improved business outcomes. My approach, focused on mentoring and performance management, has consistently delivered results, aligning with key employer-desired skills.

Overview

10
10
years of professional experience

Work History

MANAGER QUALITY & INNOVASI MANAGEMENT

Mitratel
02.2023 - Current
  • Audit Management System ISO
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maximized performance by monitoring daily activities and mentoring team members.

MANAGER ASSET REGIONAL OFFICE JAWA TIMUR

Mitratel
03.2022 - 02.2023
  • Managed Land Lease and Asset Productivity in Regional Office Jawa Timur
  • Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
  • Developed and implemented business strategies to achieve business goals and stay competitive.

MANAGER PROJECT SUPPORT & CONTROL ETG

Mitratel
08.2021 - 03.2022
  • Accomplished multiple tasks within established timeframes.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
  • Controlled costs to keep business operating within budget and increase profits.

MANAGER PROJECT PLANNING & INISIASI

Mitratel
02.2019 - 08.2021
  • Making Project Planning and Initiating Project Deployment
  • Developed and implemented business strategies to achieve business goals and stay competitive.
  • Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.

MANAGER PROJECT INTEGRATION

Mitratel
01.2018 - 02.2019
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

MANAGER MARKETING & SALES 2

Mitratel
03.2017 - 01.2018
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
  • Developed and implemented business strategies to achieve business goals and stay competitive.
  • Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.

SO PROJECT CONTROLLER

DIREKTORAT DIGITAL & STRATEGIC PORTFOLIO
08.2016 - 03.2017
  • Negotiated contracts with vendors and suppliers, securing favorable terms for the organization while maintaining strong relationships with external partners.
  • Managed budgets effectively, ensuring all projects were completed within financial constraints.
  • Controlled project quality by establishing clear expectations, conducting regular reviews, and enforcing adherence to standards.
  • Spearheaded process improvement initiatives, identifying inefficiencies and implementing solutions to drive increased project success rates.

SO INNOVATION VALUE EVALUATION

DIREKTORAT INNOVATION & STRAT PORTFOLIO
11.2015 - 08.2016
  • Provided expert witness testimony in legal proceedings, supporting clients'' cases with well-documented valuation evidence.
  • Guided junior valuers through their professional development, sharing expertise and knowledge to grow the overall skillset of the team.
  • Implemented innovative approaches for gathering property data, increasing assessment accuracy while reducing time spent on-site visits.

MGR PMO

PINS INDONESIA
11.2014 - 11.2015
  • Accomplished multiple tasks within established timeframes.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Controlled costs to keep business operating within budget and increase profits.
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.

Education

ST - Teknik Telekomunikasi

SEKOLAH TINGGI TEKNIK TELEKOMUNIKASI
Bandung
04.2001 -

Skills

Team Leadership

Timeline

MANAGER QUALITY & INNOVASI MANAGEMENT

Mitratel
02.2023 - Current

MANAGER ASSET REGIONAL OFFICE JAWA TIMUR

Mitratel
03.2022 - 02.2023

MANAGER PROJECT SUPPORT & CONTROL ETG

Mitratel
08.2021 - 03.2022

MANAGER PROJECT PLANNING & INISIASI

Mitratel
02.2019 - 08.2021

MANAGER PROJECT INTEGRATION

Mitratel
01.2018 - 02.2019

MANAGER MARKETING & SALES 2

Mitratel
03.2017 - 01.2018

SO PROJECT CONTROLLER

DIREKTORAT DIGITAL & STRATEGIC PORTFOLIO
08.2016 - 03.2017

SO INNOVATION VALUE EVALUATION

DIREKTORAT INNOVATION & STRAT PORTFOLIO
11.2015 - 08.2016

MGR PMO

PINS INDONESIA
11.2014 - 11.2015

ST - Teknik Telekomunikasi

SEKOLAH TINGGI TEKNIK TELEKOMUNIKASI
04.2001 -
Rakhmat DriyarkoroManager Quality & Inovasi