RAMA AULIA SAPUTRA
GENERAL MANAGER
BENER MERIAH
Summary
Dynamic leader with a proven track record at SUMATRA PERMATA GAYO COOPERATIVE, enhancing client relationships and financial stability. Expert in operations management and team leadership, I've significantly boosted sales and ensured regulatory compliance. Skilled in business development and quality management, my strategic approach has consistently fostered organizational growth and client loyalty.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
2
2
Certifications
2
2
Languages
Work History
General Manager
SUMATRA PERMATA GAYO COOPERATIVE
Medan, North Sumatra
02.2023 - Current
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Managed budget implementations, employee evaluations, and contract details.
Inspector
BPJS KETENAGAKERJAAN
Medan, North Sumatra
12.2017 - 01.2023
- Prepared reports detailing findings of inspections, investigations, and tests.
- Maintained up-to-date inspection and audit records for improved reporting and analysis.
- Identified repair and upgrade requirements needed to meet safety and quality standards.
- Delivered detailed reports on findings from inspections, helping stakeholders understand areas requiring attention or improvement in order to maintain regulatory compliance.
- Effectively communicated with clients and management to ensure alignment on inspection objectives, requirements, and expectations.
- Ensured compliance with industry regulations through meticulous attention to detail during inspections.
Narrator
SKK MIGAS SUMBAGUT
Pekan Baru, Riau
09.2017 - 11.2017
- Received positive feedback from clients for accurate interpretation of text and exceptional voice acting performances.
- Streamlined the recording process for efficiency, achieving faster turnaround times on projects.
- Maintained a professional home studio setup, ensuring consistent sound quality across all narration projects.
- Developed a diverse range of character voices to effectively differentiate dialogue and maintain listener interest.
- Promoted audiobooks through social media channels, contributing to increased visibility for both the author and my own brand as a narrator.
- Effectively managed multiple projects simultaneously while maintaining attention to detail and overall quality control.
Education
Bachelor of Engineering - Petroleum Engineering
ISLAMIC UNIVERSITY OF RIAU
RIAU, INDONESIA 08.2012 - 01.2017
Skills
Operations management
Customer relationship management
Team leadership
Project management
Business development
Leadership and team building
Quality management
Relationship building
Risk management
Account management
Business administration
Branding
Certification
Q Arabica Grader
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
- Marketing - Implemented marketing strategies which resulted in [X%] growth of customer base.
- Business Development: - Spearheaded acquisition of two competitor companies.Established and managed partner relationships on a daily basis. Developed new marketing strategy which increased customer base by 23%.
- Staffing - Worked directly with Human Resources to streamline hiring and onboarding process.
- Achieved [Result] by completing [Task] with accuracy and efficiency.
Timeline
Q Processing Profesional
08-2024
Q Arabica Grader
02-2024
General Manager
SUMATRA PERMATA GAYO COOPERATIVE
02.2023 - Current
Inspector
BPJS KETENAGAKERJAAN
12.2017 - 01.2023
Narrator
SKK MIGAS SUMBAGUT
09.2017 - 11.2017
Bachelor of Engineering - Petroleum Engineering
ISLAMIC UNIVERSITY OF RIAU
08.2012 - 01.2017