1Experienced MIS with over 31 years of experience in Banking, Manufacturing. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
31
31
years of professional experience
8
8
years of post-secondary education
Work History
Senior MIS Consultant
PT DUTA ABADI PRIMANTARA
JAKARTA
08.2010 - 06.2022
Exceeded goals through effective task prioritization and great work ethic.
Saved Amount by implementing cost-saving initiatives that addressed long-standing problems.
Monitored company inventory to keep stock levels and databases updated.
Resolved problems, improved operations and provided exceptional service.
Conducted research, gathered information from multiple sources and presented results.
Technical and Functional Consultant for Oracle EBS r12
Customer Support Officer
PT DATAON INDONESIA
JAKARTA
08.2009 - 07.2010
Consulted with outside parties to resolve discrepancies and create expert solutions.
Built strong relationships with field operations team to support business development opportunities and improve service.
Listened to customers' questions and concerns to provide answers or responses.
Answered product and service questions, suggesting other offerings to attract potential customers.
Troubleshooting for SUNFISH HRIS Application
Project Manager
PT Bank Danamon Indonesia
Jakarta
07.2006 - 07.2009
Met project deadlines without sacrificing build quality or workplace safety.
Maintained relationships with material vendors to lower costs and diversify capabilities.
Developed and initiated projects, managed costs and monitored performance.
Identified plans and resources required to meet project goals and objectives.
Troubleshooting for eFlow Application in Micro Banking BDI.
MIS Consultant
PT Bank UFJ Indonesia
Jakarta
08.2000 - 04.2006
Devoted special emphasis to punctuality and worked to maintain outstanding attendance record.
Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
Proved successful working within tight deadlines and fast-paced atmosphere.
Improved operations through consistent hard work and dedication.
Maintained Daily Operation for Equation AS-400 Banking Application.
Technical Consultant
PT Mincom Indonesia
Bali
08.1999 - 07.2000
Presented business leaders with ROI estimations to drive project planning.
Analyzed client business processes to propose optimal software applications for unique requirements.
Planned computer systems using information engineering and structured analysis.
Troubleshooting for ERP MIMS COBOL aplication
MIS Coordinator
PT Bank Bahari
Jakarta
07.1990 - 04.1999
Led development of internal education curricula for new employees, designing instructional programs to rapidly onboard information systems users.
Oversaw user provisioning efforts, verifying credentialing policies, security and maintenance to encourage safe sign-ins.
Monitored Daily Operation for Alfabits Banking Aplication
Education
Bachelor of Science - Information Technology
Bandung Institute Of Technology
Bandung
07.1985 - 05.1990
High School Diploma -
SMA Xaverius I
Palembang
07.1982 - 05.1985
Skills
MIS
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Timeline
Senior MIS Consultant
PT DUTA ABADI PRIMANTARA
08.2010 - 06.2022
Customer Support Officer
PT DATAON INDONESIA
08.2009 - 07.2010
Project Manager
PT Bank Danamon Indonesia
07.2006 - 07.2009
MIS Consultant
PT Bank UFJ Indonesia
08.2000 - 04.2006
Technical Consultant
PT Mincom Indonesia
08.1999 - 07.2000
MIS Coordinator
PT Bank Bahari
07.1990 - 04.1999
Bachelor of Science - Information Technology
Bandung Institute Of Technology
07.1985 - 05.1990
High School Diploma -
SMA Xaverius I
07.1982 - 05.1985
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