SAP
Ir. Rapdo Haris, ST.
Senior Service Engineer
East Jakarta,Jakarta
Summary
Dynamic Senior Service Engineer with extensive field service experience at John Crane, specializing in installations and technical solution. Proven track record in root-cause analysis and troubleshooting, significantly reducing equipment downtime through proactive maintenance. Adept at collaborating with teams to enhance system performance and deliver detailed technical reports for informed decision-making.
Overview
15
15
years of professional experience
7
7
Certifications
2
2
Languages
Work History
Senior Service Engineer
John Crane
06.2011 - Current
- Ensured compliance with safety regulations during installations and repairs, prioritizing a safe work environment at all times.
- Performed onsite installation, modification and maintenance of systems and equipment.
- Provided expert technical assistance during installation projects, ensuring proper setup and alignment of complex machinery components.
- Disassembled and reassembled complex machinery to repair or replace worn or malfunctioning components.
- Tested and checked the performance of the seal and its integrity.
- Reduced equipment downtime by performing regular maintenance checks and implementing preventive measures.
- Performed detailed diagnostics to accurately identify root causes and implement appropriate solutions for improved system performance.
- Analyzed and evaluated performance and optimized efficiency.
- Provided detailed reports on service activities and outcomes to management, enabling informed decision-making processes regarding system improvements.
Education
Master of Management - Management
09.2025 - Current
Insinyur - Mechanical Engineering
04.2001 -
- 4.0 GPA
- Degree Awarded with Cum Laude
- Member, Persatuan Insinyur Indonesia
Bachelor of Engineering - Mechanical Engineering
04.2001 -
- 3.20 GPA
- On Job Training, Total E&P Indonesie, Completed 2010
- Thesis Statement: Pengaruh jarak penyemprotan pada proses powder flame spray terhadap kekuatan adhesivitas lapisan pada turbine bearing cage
Skills
Field service experience
Installations expertise
Technical reporting
Technical solution development
Root-cause analysis
Seal replacement
Problem-solving
Teamwork and collaboration
Troubleshooting and repair
Continuous improvement
Accomplishments
- Collaborated with team in the development of 12 K 101 dry gas seal retrofit Kilang Pertamina Internasional Balongan
- Collaborated with team in the development 84 K 201 dry gas seal conditioning unit Kilang Pertamina Internasiona Cilacap
- Collaborated with team in the development of 16 K 1010 dry gas seal retrofit Kilang Pertamina Internasional Balongan
- Successfully as service process leader, in ISO 9001:2015, ISO 14001:2015 and ISO 45001:2018 implementation.
- Set-up new service center (re-layout, LEV, wastewater
pump and new testing device with computerize system). - Successfully solved with full comprehensive failure analysis and RCA report on river water intake pump mechanical seal failure for ExxonMobil Cepu Ltd.
- Successfully installed “world’s largest mechanical seal”, and “2nd world's largest dry gas seal”
- Wet seal installation 100+ at field, both offshore and onshore
- Gas seal Installation 30+ at field, both offshore and onshore
- Successfully assembled 3000+ wet seal.
Software
AutoCad
SolidWork
Microsoft Office
Certification
Extensive Project Management
Timeline
Certified Fire Fighter and Crane Operator by Ministry of manpower
10-2025
Mercubuana University - Master of Management, Management
09.2025 - Current
Introduction to ISO 37001 Anti Bribery, SGS Indonesia
03-2025
Extensive Project Management
11-2024
TBOSIET-HUET, Samson Tiara
07-2021
ISO Integrated Management Systems Auditor (& Awareness of integrated Management Systems
02-2019
Root Cause Analysis and reliability training, John Crane Singapore
02-2017
Vibration Analysis Level II, Pruftechnik SEA Pte Ltd.
05-2014
Senior Service Engineer - John Crane
06.2011 - Current
Trisakti University - Insinyur, Mechanical Engineering
04.2001 -
Brawijaya University - Bachelor of Engineering, Mechanical Engineering
04.2001 -