Ratih Arbarani
Executive Secretary And Personal Assistant
Jakarta
Summary
Dear Sir / Madam,
I am thirty-nine years old with a good health and neat working habits. I am recent graduate from Asian Banking-Finance and Informatics Institute Perbanas (ABFI Institute Perbanas), Jakarta in Finance Management.
Believing that in your reputable company I can obtain valuable working experiences and get career development. Now I am seeking for a new job. That is why I want to try a challenging job that offers me carrier opportunity.
I have been working since 2008 and I'm familiar with meeting new people and build a new connection and also dealing with them.
My current job experience as an Executive Secretary and Personal Assistant to President Director which I have to handling the schedule, handling the needs of travel accommodation, hotel, flight tickets, and also supports the personal things.
I am familiar with English Language both spoken and written. In addition to that, I am hard worker, confidence, able to work independent and proactively in a team, responsible person and also want to learn everything which has something to do with purpose of works.
Overview
17
17
years of professional experience
5
5
years of post-secondary education
1
1
Language
Work History
Executive Secretary and Personal Assistant to President Director
PT. Multi Harapan Utama
Jakarta, Indonesia
01.2020 - Current
- Maintained confidentiality and discretion while handling sensitive information relevant to company operations.
- Organized and updated schedules for executives.
- Handled confidential information in professional manner.
- Maintained strict confidentiality in all aspects of personal, financial, and corporate information.
- Coordinated successful meetings and events by meticulously planning agendas, logistics, and materials.
- Support personal needs of President Director
- Maintained appropriate filing of personal and professional documentation.
- Managed travel arrangements including flights, accommodations, and itineraries for smooth business trips.
- Coordinated travel arrangements and bookings for executive staff.
Personal Assistant to Chief Executive Officer
PT. Mitra Asia Cemerlang
Jakarta, Indonesia
01.2019 - 01.2020
- Maintained confidentiality and discretion while handling sensitive information relevant to company operations.
- Handling Schedule of meetings and arrange the meeting
- Support personal needs of Chief Executive Officer’s
- Maintained appropriate filing of personal and professional documentation.
- Managed travel arrangements including flights, accommodations, and itineraries for smooth business trips.
Special Assets Management Staff
PT. Bank Panin Tbk
Jakarta, Indonesia
05.2016 - 12.2018
- Handling bad collectibility Loan in Commercial, Mortgage and Car Loan
- Assist and Support SAM Manager
- Making Report for Non Performing Loan (NPL) of branches under Main Branch
Personal Banker Officer
PT. Bank Panin Tbk
Jakarta, Indonesia
07.2013 - 05.2016
- Assisted customers in navigating online banking platforms, increasing their comfort level with digital transactions.
- Acquire new customers to growth in funding
- Assist services to customers with offering for financial products (Saving Accounts, Current Account, Time Deposit, E-Banking Facility, Payment Services, Investment, Foreign Exchange
- Assist services to customers with offering for credit products (Credit Card, Unsecured Loan)
- Maintain a good relationship with existing customers
- Handling customers with range start from 100 Mio - above
Assistant Relationship Manager
PT. Bank Panin Tbk
Jakarta, Indonesia
11.2011 - 07.2013
- Participated in weekly team meetings to discuss progress towards goals and share best practices for improved performance outcomes.
- Support Priority Banking
- Support Personal Banker and Relationship Manager to handling their customers
- Maintaining good relationship with customers
- Supporting Main Brand and Sub-Branch
- Assist and Support Wealth Relationship Manager
Account Officer
PT. Bank Panin Tbk
Jakarta, Indonesia
11.2010 - 11.2011
- Developed strong relationships with clients by promptly addressing inquiries or concerns related to their accounts.
- Acquire customers to growth commercial business in Small Medium Business
- Assist services to customers with offering for loan products
- Maintain good relationship with customers
- Handling business loan with range 500 Mio - 5 Bio
Commercial Banking Executive
The Royal Bank of Scotland, RBS
Jakarta, Indonesia
05.2009 - 05.2010
- Assessed customer personal banking and credit card needs and integrated marketing promotions and programs in customer conversations.
- Acquire new clients to growth commercial business.
- Assist services to client with offering for financial products (saving accounts, current accounts, time deposit, loan, foreign exchange, LC)
- Maintaining good relationship with customers
- Selling products and Introducing The Royal Bank of Scotland to people
Insurance Agent - Freelance
AXA Financial
02.2009 - 04.2009
- Determined client needs and financial situations by listening and scheduling fact-finding appointments.
- Built relationships with clients using active listening and issue resolution to provide excellent service.
Personal Invesment Advisor
Cigna Indonesia
Jakarta, Indonesia
10.2008 - 01.2009
- Developed long-lasting relationships with clients to ensure consistent retention and loyalty.
- Developed strong relationships with clients through regular communication and excellent customer service.
- Assist services to customers with offering insurance and financial solution
- Maintain good relationship with customers
- Selling insurance products and introducing PT. Asuransi Cigna to people
- Handling complains from customers
Education
Finance Management - Banking Finance Management
Asian Banking-Finance And Informatics Institute Perbanas (ABFI Institute Perbanas)
Jakarta, Indonesia 06.2003 - 12.2007
Skills
- Schedule and Calendar Management
- Confidence and Hard worker
- Independent and Teamwork
- Responsibility
- Eagerness to learn
- Travel coordination
- Meeting coordination
- Document preparation
- Event coordination
- Expense tracking
- English Language (spoken and written)
Personal Information
Age: 39
Hobbies : Reading, Movies, Art, Cooking, Music, Culinary
Timeline
Executive Secretary and Personal Assistant to President Director
PT. Multi Harapan Utama
01.2020 - Current
Personal Assistant to Chief Executive Officer
PT. Mitra Asia Cemerlang
01.2019 - 01.2020
Special Assets Management Staff
PT. Bank Panin Tbk
05.2016 - 12.2018
Personal Banker Officer
PT. Bank Panin Tbk
07.2013 - 05.2016
Assistant Relationship Manager
PT. Bank Panin Tbk
11.2011 - 07.2013
Account Officer
PT. Bank Panin Tbk
11.2010 - 11.2011
Commercial Banking Executive
The Royal Bank of Scotland, RBS
05.2009 - 05.2010
Insurance Agent - Freelance
AXA Financial
02.2009 - 04.2009
Personal Invesment Advisor
Cigna Indonesia
10.2008 - 01.2009
Finance Management - Banking Finance Management
Asian Banking-Finance And Informatics Institute Perbanas (ABFI Institute Perbanas)
06.2003 - 12.2007
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