Summary
Overview
Work History
Education
Skills
Timeline
Generic
Ratih  Widyaningrum

Ratih Widyaningrum

Middle Office
Bekasi

Summary

Proven professional from PT Trimegah Sekuritas Indonesia, Tbk with 12 years of experience, adept at overseeing administrative operations, providing exemplary customer service, and ensuring seamless transaction settlements. Proven track record in handling a diverse range of administrative tasks with precision and efficiency. Skilled in maintaining high levels of client satisfaction through clear communication and tailored solutions. Strong understanding of financial markets, regulatory compliance, and collaborative teamwork. Seeking to leverage expertise in operational excellence and client relationship management to contribute effectively to PT Trimegah Sekuritas Indonesia, Tbk , delivering exceptional value and driving success in the equity institutional sector.

Overview

14
14
years of professional experience
2
2
Languages

Work History

Middle Office

PT Trimegah Sekuritas Indonesia, Tbk
Jakarta, Jakarta
07.2011 - Current
  • Provide dedicated customer service to institutional clients, addressing inquiries promptly and maintaining high client satisfaction ratings.
  • Acted as a liaison between internal departments and external stakeholders, facilitating effective communication and workflow.
  • Efficiently handle all administrative duties within the equity institutional division, ensuring seamless operations and compliance with regulatory requirements.
  • Assist in the settlement process of transactions, coordinating with internal teams and external stakeholders to ensure accurate and timely completion.
  • Collaborate closely with traders, brokers, and settlement officers to resolve discrepancies and streamline processes
  • Supported senior executives and department heads with administrative tasks, including scheduling meetings, managing travel arrangements, and preparing reports.
  • Handled confidential and sensitive information with discretion and maintained organized records and files.
  • Facilitated IPO and e-IPO subscriptions for institutional clients
  • Facilitated the onboarding of institutional clients, handling both local and foreign accounts, including local and foreign entities, as well as high-net-worth clients from tax haven countries

Secretary Manager

PT Koleksi Klasik Indonesia (Newspaper Direct)
Jakarta, Jakarta
07.2010 - 07.2011
  • Managed daily schedules and appointments for senior staff, ensuring seamless coordination of meetings and events.
  • Organized schedule for newspaper delivery
  • Enhanced office efficiency by streamlining filing systems and implementing effective organizational strategies.

Education

Bachelor of Arts - Humanities, English Department

Universitas Indonesia
Depok, Indonesia
04.2001 -

Skills

Microsoft Excel

Timeline

Middle Office

PT Trimegah Sekuritas Indonesia, Tbk
07.2011 - Current

Secretary Manager

PT Koleksi Klasik Indonesia (Newspaper Direct)
07.2010 - 07.2011

Bachelor of Arts - Humanities, English Department

Universitas Indonesia
04.2001 -
Ratih WidyaningrumMiddle Office