Summary
Overview
Work History
Education
Skills
Accomplishments
Badminton
Work Availability
Timeline
CustomerServiceRepresentative
Ravi Aristyan

Ravi Aristyan

PIC Company
Malang,East Java

Summary

Quick-thinking Supervisor recognized for success in guiding teams and boosting performance. Practical problem-solver with excellent issue and conflict resolution skills to drive team and organizational success. Highly effective and knowledgeable in process improvement and administration control.

Overview

12
12
years of professional experience
7
7
years of post-secondary education
1
1
Language

Work History

Person in Charge

PT Smart Telecom
Malang, East Java
03.2016 - Current
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
  • Tracked and prepared monthly reports of sales goals to management.
  • Handled customer complaints and resolved issues
  • Product Selling

  • Worked with management team to implement proper division of responsibilities.
  • Maintained compliance with company policies, objectives and communication goals.

Teller Officer

Panin Bank
Surabaya, East Java
03.2014 - 02.2016
  • Performed teller scheduling to achieve appropriate branch coverage for business needs.
  • Assisted tellers in cashing checks by verifying signatures and amounts.
  • Conducted various branch operations tasks such as balancing and replenishing ATM, telegraphic transfer and shipment processing.
  • Executed various customer deposits, withdrawals and money orders.
  • Received checks for deposits, entered information into database and issued receipts.
  • Managed branch vault by verifying accuracy of cash transactions.
  • Trained newly hired tellers, providing extensive mentoring along with positive reinforcement to help employees meet monthly goals and reach objectives.

Accounting Assistant

PT Ardiles Cipta Wijaya
Surabaya, East Java
03.2010 - 01.2014
  • Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
  • Used accounting software to prepare weekly and monthly financial reports.
  • Investigated daily variances and corrected errors to resolve discrepancies.
  • Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
  • Reconciled company accounts for receivable, employee expenses and commissions.
  • Auditing report and stock for branch in Kalimantan Region

Business Center Representative

Shangri-La Hotel
Surabaya, East Java
04.2009 - 02.2010
  • Researched discrepancies to assist with guest inquiries.
  • Answered phone calls to handle guest concerns and complaints.
  • Provide Meeting and Office needs such as meeting room, stationary, copy, fax, printing, etc
  • Ticketing
  • Prepare Monthly Financial Report
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.

Education

No Degree - Science Education

9th Senior High School
Malang City
04.2006 - 06.2008

High School Diploma -

VEDC
Malang City
07.2008 - 06.2009

Bachelor of Economics -

Mahardhika University
Surabaya City
01.2010 - 06.2013

Skills

    Business administration

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Accomplishments

  • Achieved Employee Of The Month in Shangri-La through effectively helping guest with excellent service
  • Be the fastest PIC in Smartfren Telecom in East Java Region

Badminton

I do my hobby while taking care of my health

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Person in Charge

PT Smart Telecom
03.2016 - Current

Teller Officer

Panin Bank
03.2014 - 02.2016

Accounting Assistant

PT Ardiles Cipta Wijaya
03.2010 - 01.2014

Bachelor of Economics -

Mahardhika University
01.2010 - 06.2013

Business Center Representative

Shangri-La Hotel
04.2009 - 02.2010

High School Diploma -

VEDC
07.2008 - 06.2009

No Degree - Science Education

9th Senior High School
04.2006 - 06.2008
Ravi AristyanPIC Company