Summary
Overview
Work History
Education
Skills
Timeline
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Rebecca Cardinal

Boise

Summary

-Dynamic professional excelling in support and content moderation. Enhanced brand reputation through prompt engagement and innovative social media strategies, driving significant follower growth. Recognized for attention to detail and self-motivation, fostering positive relationships and improving user experiences across platforms.

-Professional fundraiser with proven track record in driving successful campaigns. Strong focus on team collaboration, adaptability, and achieving impactful results. Skilled in donor relations, event planning, and strategic communications, with reliable and flexible approach to changing needs.

-Experienced with providing attentive and personalized service to guests in bustling restaurant setting. Utilizes strong multitasking abilities to manage tables and deliver prompt service. Track record of maintaining welcoming atmosphere and addressing guest needs efficiently.

-Experienced with team leadership in fast food environments, ensuring smooth daily operations. Utilizes training and communication skills to enhance team performance and customer satisfaction. Track record of maintaining high service standards and operational efficiency.

Overview

10
10
years of professional experience

Work History

Social Media Moderator

Teleperformance USA
03.2025 - 08.2025
  • Enhanced brand reputation by promptly responding to customer inquiries and concerns on social media channels.
  • Reviewed, classified or eliminated highly sensitive content uploaded by users to meet defined social media parameters.
  • Designed and executed social media contests to drive user engagement, resulting in significant growth in follower count and overall brand awareness.
  • Improved user experience by monitoring and addressing inappropriate content on social media platforms.

Charity Fundraiser

Resilient Enterprise
08.2024 - 12.2024
  • Raised significant funds for a charitable causes by organizing and executing fundraising events.
  • Cultivated a positive team culture among staff members and volunteers through regular training sessions, performance evaluations, recognition programs, and team-building activities.
  • Collaborated with marketing team to develop promotional materials that effectively communicated the impact of donors'' contributions.
  • Excelled in building relationships with stakeholders, resulting in increased engagement and support for the organization''s mission.

Restaurant Waiter

Tropicana Casino And Resort
05.2018 - 12.2022
  • Maintained clean and organized dining areas for optimal guest experience.
  • Cultivated warm relationships with regular customers.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
  • Maintained professional demeanor under pressure while managing challenging situations involving dissatisfied customers.
  • Balanced excellent customer service with efficient task completion by multitasking effectively throughout each shift.
  • Managed multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery.

Fast Food Team Leader

Fatburger
06.2015 - 03.2018
  • Enhanced customer satisfaction by efficiently managing orders and addressing concerns in a timely manner.
  • Maintained cleanliness and organization of dining area, ensuring a pleasant environment for customers.
  • Handled cash transactions accurately, maintaining balanced registers at the end of each shift.
  • Ensured compliance with health and safety regulations through regular inspections and staff training sessions on proper food handling procedures.
  • Performed food preparation responsibilities to meet franchise standards for quantities, speed, and packaging.
  • Cooked and delivered food in an efficient and timely manner

Education

High School Diploma -

CRUHSD
Bullhead City, AZ
03-2016

Skills

  • Customer support
  • Brand representation
  • Content moderation
  • Attention to detail
  • Multitasking
  • Active listening
  • Self motivation

Timeline

Social Media Moderator

Teleperformance USA
03.2025 - 08.2025

Charity Fundraiser

Resilient Enterprise
08.2024 - 12.2024

Restaurant Waiter

Tropicana Casino And Resort
05.2018 - 12.2022

Fast Food Team Leader

Fatburger
06.2015 - 03.2018

High School Diploma -

CRUHSD

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Rebecca Cardinal