Reese Worth
Caldwell
Summary
Motivated and detail-oriented professional with experience in customer service, healthcare, leadership, and client relations. Licensed in Idaho Property & Casualty Insurance with a proven ability to communicate effectively, manage confidential information, and resolve customer concerns in fast-paced environments. Background in dental assisting, esthetics, and shift management has developed strong organizational, problem-solving, and multitasking skills. Eager to apply a customer-focused approach, attention to detail, and commitment to excellence in an insurance career.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Shift Manager
Garbonzos Pizza
05.2020 - Current
- Supervised and supported team members during high-volume shifts to ensure efficient restaurant operations.
- Resolved customer concerns professionally, maintaining a positive guest experience and encouraging repeat business.
- Worked effectively under pressure while prioritizing multiple responsibilities in a fast-paced environment.
- Demonstrated strong communication and conflict-resolution skills when working with employees and customers.
- Managed cash drawers, processed payments, balanced registers, and prepared end-of-shift deposits with accuracy.
Wax Specialist
Radiant Waxing
08.2025 - 01.2026
- Developed efficient scheduling processes to optimize client flow and minimize wait times in the salon.
- Collaborated with management to implement promotional campaigns that increased customer retention rates.
- Complied with state licensing regulations by maintaining required documentation and participating in continuing education courses as needed.
- Contributed to increased salon revenue by cross-selling additional services and retail products during appointments.
Dental Assistant
Middleton Dental
01.2024 - 04.2024
- Obtained and documented patient medical histories with accuracy and attention to detail.
- Delivered compassionate, professional customer service to patients from diverse backgrounds.
- Communicated effectively with patients, providers, and team members to coordinate care.
- Verified insurance information and assisted with treatment estimates and benefit coordination.
Education
Aesthetics License - Aesthetics
The Salon Professional Academy
Nampa, ID06-2025
High School Diploma -
New Plymouth High
New Plymouth, ID05-2024
Skills
- Customer service focus
- Decision-making
- Record Management
- Strong Written & Verbal Communication
- Team Collaboration
- Leadership
- Adaptability
Certification
- Aesthetics License June 2025-present
- Property & Casualty Insurance License June 2026-present
Timeline
Wax Specialist
Radiant Waxing
08.2025 - 01.2026
Dental Assistant
Middleton Dental
01.2024 - 04.2024
Shift Manager
Garbonzos Pizza
05.2020 - Current
Aesthetics License - Aesthetics
The Salon Professional Academy
High School Diploma -
New Plymouth High