Reinando Sihombing
IT Business Analyst
Bekasi
Summary
Experienced IT Business Analyst dedicated to aligning business objectives with innovative technology solutions. Leveraging expertise in business process analysis and insurance product knowledge to craft actionable functional specifications, driving successful project implementations that exceed internal stakeholder and customer expectations.
Overview
1
1
year of professional experience
2020
2020
years of post-secondary education
3
3
Languages
Work History
IT Business Analyst
PT. PFI Mega Life Insurance
09.2023 - Current
- Skilled in business process analysis, insurance product knowledge, and stakeholder management
- Managed projects from inception through completion, consistently delivering on-time and within budget constraints.
- Enhanced system functionality for increased efficiency through detailed analysis of user needs and software capabilities.
- Maximized end-user satisfaction through diligent troubleshooting, ensuring timely resolution of technical issues.
- Performed internal system acceptance to deliver well-tested enhancements and meet business requirements.
- Streamlined communication between departments for efficient problem resolution.
Education
Bachelor of Engineering - Informatics Engineering
Universitas Bhayangkara Jakarta Raya
Jakarta01-2020
Skills
Quality Assurance Procedures
Education Experience
Bachelor of Engineering - Informatics Engineering, 02/01/20, Universitas Bhayangkara Jakarta Raya, 3.33 / 4.00
Timeline
IT Business Analyst
PT. PFI Mega Life Insurance
09.2023 - Current
Bachelor of Engineering - Informatics Engineering
Universitas Bhayangkara Jakarta Raya
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