Rela Endahyati
Temanggung,Jawa Tengah
Summary
Adaptable service professional with over 20 years of international experience across food service, housekeeping, and private caregiving. Recognized for honesty, responsibility ,efficiency,cleanliness standards, and respectful client relations. Experienced in fast-paced dining environments and long-term domestic operations.
Overview
1
1
Language
9
9
years of post-secondary education
27
27
years of professional experience
Work History
Waitress
Amore Cafe
Temanggung
01.2026 - 07.2026
- Delivered exemplary customer service, managing guest orders accurately through POS systems and resolving complaints with professionalism.
- Collaborated with kitchen staff to ensure prompt, accurate order delivery, enhancing overall service efficiency through new table-setting techniques.
- Maintained high standards of dining area cleanliness and organization, fostering a welcoming environment that enhanced guest satisfaction.
Foreign Domestic Helper
Private House
Hong Kong
02.2005 - 12.2025
- Provided comprehensive care, companionship, and mobility support for elderly clients, enhancing well-being and ensuring safety during daily activities and medical appointments.
- Managed household operations, including cooking, cleaning, and laundry, while efficiently coordinating daily schedules to maintain a well-functioning home environment.
- Maintained strict privacy and confidentiality, fostering trust-based relationships with family members that supported open communication and collaboration.
Foreign Domestic Worker
Private House
Singapore
12.2000 - 11.2004
- Prepared nutritious meals following family dietary preferences consistently.
- Managed daily household cleaning and maintenance tasks efficiently.
- Organized and maintained household supplies and inventory systems effectively.
- Coordinated daily household routines, prioritized tasks, and achieved daily targets.
Room Attendant
Hotel Indraloka
Temanggung
02.1999 - 03.2000
- Ensured cleanliness and hygiene standards for guest rooms, promptly addressing guest requests to enhance overall satisfaction.
- Cleaned and maintained guest rooms to ensure a pleasant experience.
- Replenished supplies and amenities in rooms and common areas daily.
- Collaborated with housekeeping team to systematically achieve daily cleaning targets, contributing to efficient operations.
- Assisted guests with requests, providing excellent customer service.
Education
Bachelor's Degree -
Indonesia Open University
Indonesia 08.2018 - 12.2023
High School Diploma - Business & Management
Indonesia
Indonesia 08.1997 - 12.2000
Skills
- Hygiene standards
- Customer Engagement
- Time management
- Adaptability & Flexibility
- Team Collaboration
Languages
English
First Language
Timeline
Waitress
Amore Cafe
01.2026 - 07.2026
Bachelor's Degree -
Indonesia Open University
08.2018 - 12.2023
Foreign Domestic Helper
Private House
02.2005 - 12.2025
Foreign Domestic Worker
Private House
12.2000 - 11.2004
Room Attendant
Hotel Indraloka
02.1999 - 03.2000
High School Diploma - Business & Management
Indonesia
08.1997 - 12.2000