Building a business venture
Rendhi Setiawan
Pengawas Lapangan, Admin, Marketing and Legal
Kota Ternate,Maluku Utara
Summary
Dynamic professional with a proven track record in multiple companies, excelling in operational planning and customer relations. Successfully increased brand awareness through targeted marketing campaigns and improved sales performance by developing persuasive materials. Proficient in strategic planning and cultivating strong client relationships, ensuring compliance and customer satisfaction.
Overview
15
15
years of professional experience
Work History
Field Supervisor, Marketing and Legal
PT Dagymoi Property Indonesia
09.2023 - 09.2025
- Maintained accurate records of field activities, ensuring proper documentation was available for internal reviews and audits.
- Met with customers to resolve issues and build productive relationships.
- Planned and scheduled field activities according to set timelines and order of operations.
- Upheld company standards by enforcing strict adherence to policies and procedures during all field activities.
- Resolved customer complaints to maintain satisfaction and loyalty.
- Increased brand awareness by implementing targeted marketing campaigns and social media strategies.
- Created engaging content for Pinterest, Facebook, and Instagram.
- Boosted sales performance by assisting in the creation of persuasive marketing materials such as brochures and product sheets.
- Contributed to product launches, coordinating logistics and promotional activities for successful market entry.
- Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
Sales Coordinator
PT Jaya Mega Mandiri Bangunan (Semen Tonasa)
08.2020 - 09.2023
- Maintained accurate records of all sales activities, including contracts, proposals, quotes, follow-ups, and customer communications.
- Worked closely with the sales team to prioritize tasks, set goals, and allocate resources efficiently; resulting in increased productivity and revenue.
- Supported sales team members in achieving individual goals and targets through coaching, mentoring, and guidance.
- Increased sales revenue by establishing strong relationships with clients and identifying new business opportunities.
- Built relationships with customers and community to establish long-term business growth.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
Assistant Manager
PT Bank Negara Indonesia (Persero) Tbk
02.2011 - 08.2015
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained compliance with health and safety regulations, ensuring safe environment for both staff and customers.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Developed strong working relationships with staff, fostering a positive work environment.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Education
Bachelor of Economics - Financial Management
Institute of Economic Science
Makassar 04.2001 -
Skills
Operations planning
Schedule development
Quality control
Field operations
Strategic planning
Budget development
Technical support
Project management
Regulatory compliance
Customer service
Customer relations
Customer relationship management (CRM)
Office administration
MS office
Problem-solving
Interests
Create jobs
Building an international business
Building a mosque
Be a person who is useful to others
badminton, swimming, soccer reading the news traveling around
I like to exercise or travel during long holidays.
I like to follow sports events and other events
Timeline
Field Supervisor, Marketing and Legal
PT Dagymoi Property Indonesia
09.2023 - 09.2025
Sales Coordinator
PT Jaya Mega Mandiri Bangunan (Semen Tonasa)
08.2020 - 09.2023
Assistant Manager
PT Bank Negara Indonesia (Persero) Tbk
02.2011 - 08.2015
Bachelor of Economics - Financial Management
Institute of Economic Science
04.2001 -