Rendy Rama Fitrian

1.determine KPIs for supervisors and team heads
2.Create bonus details for supervisors, team heads and agents
3.Maintain relationships with existing clients
4.Coordination with QA, CS, telemarketing and trainer divisions for company interests
5.Responsible for company revenue every month

1.Create a collection strategy
2.Provide direction to the team head, either briefing or one on one
3.Follow instructions according to company requirements
4.create team composition according to client needs
5.Create and present daily, weekly and monthly reports to superiors

1.Carry out strategic instructions from superiors
2.Create results from the strategies implemented
3.Build a team that is conducive
4.Responsible for target KPIs
5.Provide daily, weekly and monthly team achievement reports to superiors

1.Billing to customers who are due
2.Responsible for achieving targets
3.Carry out billing according to the rules
4.provide solutions to customers