Restu Kurnianingsih

• Developed employee engagement programs that resulted in employee satisfaction and within budget.
• Managed payroll to ensure accurate and timely payment of salaries and benefits.
• Managed full cycle of recruiting, hiring, and onboarding new employees.
• Responsible for contracts and agreements with third-party vendors for services.
• Provided administrative support to management, resulting in improved efficiency in daily operations.
• Oversaw planning, implementation, and evaluation of annual CSR initiatives and events.
• Maintained accurate and up-to-date HR records across multiple platforms.
• Provided guidance and support to employees throughout performance management cycle.
• Manage employee relations issues, including conflict resolution, disciplinary actions, and grievance handling.
• Maintained office supplies and equipment, ensuring that office was well-stocked and organized.
• Direct reporting to Managing Director.

• Providing effective, proactive, and efficient administrative and operational assistance to the Medix Asia team on an ongoing basis.
• Managed day-to-day department operations with effective workflow coordination.
• Managing Appointments, Schedules, Business Travel, Meetings. Take Calls; Support Call Center work upon need.
• Managing the administration tasks of the day-to-day office work related and unrelated to Case Management.
• Support compliance with legislation relating to security, information security, and safety.
• Coordinate needs with Director of Operations, and Global Management Leaders.
• Maintain confidentiality at all times in accordance with ISO 27001.
• Direct reporting to headquarters, Director of Operations.

HR

• CV screening through job postal and arrange interview
• Handling on boarding process: prepare employment contract, fingerprint and access card record
• Handling termination process as company procedure, make sure no conflict and all company assets are returned
• Record leaves and attendance
• Calculate employee monthly bonus based on discipline, sales and performance
• Expatriate handling and formalities
• Manage employee benefit such as insurance, parking allowance, outing activity, etc.
• Prepare payroll report, coordinating with outsource company to manage social security

FINANCE

• Maintain company expenses
• Making daily bookkeeping report based cash and card transaction
• Reconciliation with bank statement
• Liaise with local accounting outsource for preparing finance report:
• Monthly: Prepaid expenses, asset depreciation, general ledger.
• Financial audit and tax report
• Pay attention of every expenses subject to tax regulation art. 21, 23, 4(2), 26 and VAT Prepare and collect DGT form
• Make sure all invoices billed with VAT are provided with tax invoice (faktur pajak)
• Corporate income tax return

GA

• Third Party management: Maintain relationship with vendors for cleaning, security, driver, internet, building management, etc.
• Handling company asset inventory.
• Handling physical access
• Purchasing and procurement: finding vendor, prepare purchase order, purchasing agreement (if needed), and payment.
• Asset maintenance : routine service, reparation
• Office supplies Maintenance
• Handling office extension and renovation project, coordinating with contractor for premises extension, flooring, layout modification.

LEGAL

• Local Law update: Make sure the company follows the regulation.
• Update company registration document: Business license, dividend distribution, AoA amendment.
• Update company regulation and mandatory report (WLKP and LKPM).
• Ad hoc tasks by center manager.

ISO Duties

• Responsible for compliance with ISO requirements.
• Responsible for security-related activities and trainings.
• Report security incidents when detected.
• Direct reporting to the President Director.

• Provide client service excellence to applicants at all times. Receive customers in the visa center, answer customers' inquiries, and check visa applications.
• Handling document review: collects required application documents in the required order, ensures data entry accuracy.
• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Data entry and document quality control.
• Complete the daily report.

• Conduct research to uncover interesting and significant news.
• Gather, corroborate, and interpret data.
• Interview key persons (witnesses, sources, etc.) to obtain more information.
• Use findings to construct a well-written article.