RETNO MULYANINGSIH
Medical Business Representative
Jakarta Timur,DKI Jakarta
Summary
I am an experienced Area Sales Promotion Supervisor (ASPS) with a 14-year professional track record in driving regional sales growth and market penetration. I specialize in field team leadership and demand creation. Leveraging my 8-year background as a Senior Trainer, I excel at coaching field staff to deliver impactful health education and scientific detailing. I am adept at strategic stakeholder management, securing premium retail visibility, and successfully onboarding major hospital accounts within competitive territories.
Overview
15
15
years of professional experience
4
4
years of post-secondary education
Work History
Medical Business Representative
PT Shanghiang Perkasa Kalbe Nutritionals
04.2025 - Current
- Developed and maintained strong client relationships to drive sales growth.
- Led expansion of medical channel activations, increasing product penetration by 25% across key healthcare facilities in Jakarta
- Delivered data-driven product presentations to Pediatricians, Obstetricians/Gynecologists, and Internists, resulting in an 18% increase in prescription rates
- Secured strategic product listings and successfully onboarded RS Muhammadiyah Taman Puring and RS Tebet, strengthening brand visibility and presence in the medical channel
Area Sales Promotion Supervisor
PT Shanghiang Perkasa Kalbe Nutritionals
05.2023 - 04.2025
- Led sales growth and managed territory operations across East and South Jakarta, consistently exceeding revenue goals and meeting regional sales targets
- Supervised, coached, and developed a team of 7 promoters, surpassing 120% of KPI targets through diligent performance tracking and active leadership
- Obtained premium retail display placements with key partners to enhance brand visibility and drive faster product sell-through in priority outlets
- Performed detailed market and competitor analysis to guide regional sales strategies and uncover opportunities for promotional and distribution enhancements
Feld Trainer Supervisor
PT Shanghiang Perkasa Kalbe Nutritionals
07.2022 - 04.2023
- Conducted on-the-job training and field coaching to enhance the technical skills and productivity of Frontliners (SPG, NHC, FPE, MD & Salesman)
- Managed and synchronized training plans and schedules across multiple branches to guarantee consistent execution and uniform frontliner performance
- Revamped and improved practical field-training modules, cutting new hire ramp-up time from 14 to 10 days
Trainer / Learning & Development
PT Chakra Radha Mustika KALBE
01.2015 - 06.2022
- Led comprehensive training program development from Training Needs Analysis (TNA) through multi-channel curriculum design, including workshops, coaching, and digital modules to enhance workforce capability.
- Directed end-to-end operational execution of training and onboarding initiatives, accelerating new hire productivity and reducing ramp-up time by 30%.
- Oversaw program evaluation and Learning Management System (LMS) administration, leveraging data analytics for continuous performance improvement and reporting.
Customer Service Representative
PT Chakra Radha Mustika KALBE
11.2011 - 12.2014
- Successfully met Platinum consumer loyalty goals by implementing focused engagement campaigns and comprehensive consumer outreach, strengthening brand retention.
- Achieved sales growth and increased market share by leading strategic Project Retention and Acquisition efforts across both Sales and Non-Commercial (NC) product lines
Education
Bachelor of Science - Management
Siliwangi University College
Tasikmalaya 07.2007 - 08.2011
GED -
Triguna Computer Courses
Tasikmalaya07-2011
Skills
Sales promotion & Sales Training
Brand representation
Distribution & Promotion
Effective negotiation
Activation & Demand Creation
Learning & Development
Leadership
Client acquisition
Teamwork and collaboration
Problem-solving
Customer Relationship & Experience Management
AWARDS RECEIVED
Best Improvement (I2C) for SQM division in 2018
Best Performance CSR Aquisisi & Retensi Project thn 2013-2014
Best Performance CSR Verifikasi Project Jan-Maret 2012
Timeline
Medical Business Representative
PT Shanghiang Perkasa Kalbe Nutritionals
04.2025 - Current
Area Sales Promotion Supervisor
PT Shanghiang Perkasa Kalbe Nutritionals
05.2023 - 04.2025
Feld Trainer Supervisor
PT Shanghiang Perkasa Kalbe Nutritionals
07.2022 - 04.2023
Trainer / Learning & Development
PT Chakra Radha Mustika KALBE
01.2015 - 06.2022
Customer Service Representative
PT Chakra Radha Mustika KALBE
11.2011 - 12.2014
Bachelor of Science - Management
Siliwangi University College
07.2007 - 08.2011
GED -
Triguna Computer Courses
Languages
English
Elementary (A2)
Indonesian
Bilingual or Proficient (C2)
Software
Data Analysis: Microsoft Excel (Pivot Tables, VLOOKUP, Data Visualization), Google Sheets
Presentation & Reporting: Microsoft PowerPoint, Google Slides (for Scientific Detailing & Business Reviews)
Team Collaboration: Microsoft Teams, Zoom, Google Meet
Work Preference
Work Type
Full TimeLocation Preference
On-SiteRemoteHybridImportant To Me
Career advancementWork-life balanceCompany CulturePersonal development programsHealthcare benefitsPaid time offTeam Building / Company RetreatsPaid sick leave401k matchWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Quote
"The only way to do great work is to love what you do."
Steve Jobs
Interests
Reading business literature and expanding skills in strategic sales and team leadership